Wish I could give this kennel no stars, but 1 star is the least possible. Anyway, this facility has no professional groomer, the owner is now the ""groomer"" but this tidbit of information is not relayed to customers when they call. Not only did Jim the ""groomer"" cut my cat with the shaver, he also cut his claw well beyond the quick so that my cat's paw bled. His facility, although I didn't see the back where the grooming takes place must be filthy as my cat picked up fleas from this facility. Launched a complaint against this kennel with the BBB. Jim the owner/""groomer"" basically admitted that he cut my cat with the shaver and that he cut my cat's paw below the quick making it bleed. His attitude however was SO WHAT these things HAPPEN. If you value the safety of your beloved animal stay away from this facility.