Lakeside Bicycles

Rude is an understatement. I would never step foot in this shop again. EVER. more

My husband and our eight year old son went in to buy a bike. Knowing very little about one brand over another I asked ""Kelly"" what she rides. Her response, ""What difference does it make?"" Trying to turn a now uncomfortable reply into something positive I complimented her shape so I figured she rode bikes. She informed me that she was a P.E. teacher. Meanwhile, my husband and son were looking at a bike by the clothes rack and some guy behind the counter is repeatedly yelling across the room, ""Sir get your son out of our clothes."" I will be contacting the owner to see if he/she even cares that this is a blatant lack of respect. more

So, I dunno, maybe if you live in Lake Oswego and don't have a car, this is the place to shop. But they routinely charge 10 percent more than all the other bike shops in the area (marking up above MSRP?) for products. If you ask why, they just say ""that is the price"" ... Make sure you shop around before you buy anything here. Pros: Convenient location for people who live in Lake Oswego Cons: Convenience has its price more

Ok - me, well into middle age, new to the area. I've been biking regularly for near 30 years and have several very high end custom bikes, but am a relative newbie to road biking. The first time I went in I dealt mostly with the head mechanic. We discussed four things to be done to a bike (front hub overhaul, new chain, brake pad replacement adjustment and bottom bracket OH). I dropped off the bike a week later and after four days in the shop it was ""done"". The only thing they did was the front hub - ""forgot"" to do the other three things. Second time was to buy some shoes. My wife was with me and after we left she said, ""Why do you go in there - they're so rude"". Nuf said - there's plenty of other shops to try. Pros: Nice high end bike stuff Cons: Rude more

Gordon, the owner, is one of the few owners I have met who actually spends a lot of time in his shop and interacts with customers. Pros: Back thier work Cons: Sometime the prices are a little high more

Im a bit of a Newbie, and have been shopping for just under a month at the local portland oregon shops for a roadie bike. My background is Mountain bikes ( Bellingham ) and wanted to hook up with a local shop more

Not necessarily speaking of employees, or even those that I've dealt with. In fact, several employees have been more than helpful - including the mechanic in this review. However, my short interaction with who I think is the owner made me want to take my business elsewhere, and I did. Shop mechanic was helping me out with carbon assembly compound - he couldn't locate any for retail sale, so at the suggestion of the fit specialist guy was going to give me a small bit of Tacx compound (about 3 grams worth) from his tub to take home in a plastic bag. Owner wasn't involved but saw mechanic putting compound in a plastic bag and asked (exclaimed!!) ""What are you doing - that stuff isn't cheap!"" and made the employee take the 3 grams of compound out of the bag. Owner handed mechanic some 5 gram FSA blister packs (the same ones that come with FSA seatposts), marked for individual sale at $6. Owner never spoke to me, but entire interaction was two feet in front of me. Didn't feel like buying a non-resealable 5 gram pack for 6 bux, so I went to another bike shop, was treated with respect, and bought an 80 gram tub of Tacx coumpound for 15 bux (that shop had previously given me some in a plastic bag when they were out of retail tubs). You do the math. Was it really worth it to lose a customer for $.56 (retail price!) worth of Tacx compound? I would think not, but apparently the owner thinks otherwise. By the way, I've worked in many bike shops over the years and am a fairly serious rider. Again, the mechanic, fit specialist, and others were all helpful, but owner's attitude was laughable - I still can't believe he actually made the mechanic take 3 grams of compound out of the plastic bag. Lots of shops to choose from in PDX and I like to spread my business around town, but this experience will be my last at Lakeside. more

i have never been talked down to like at this place. a bit condescending and rude. sure they have some nice bikes but it doesn't give you license to be a jerky. i spoke to several friends about my experience and they all either felt the same or had heard of something similar from this place. i went in for a power meter and some gloves, left with a grudge and hankering to write about it. Pros: fancy bikes, good location Cons: attitude more