The only two times I've ever called this cab company they never showed. Once was on a Saturday night. We were in a somewhat sketchy area and didn't see any business or home addresses around so we gave the dispatcher the main intersection we were at. After waiting 30 minutes post our pick-up time, we called back and the dispatcher said they ""can only send a cab to an address"".... she failed to tell us this when we gave her our information in the first place! The second time was a Monday afternoon coming home from the airport with a lot of luggage. We were only 3 miles from our home, but too far to walk with our bags. After waiting for 45 minutes post pick-up time (in the STL summer heat), the cab never showed again and we decided to just walk. Two empty Laclede Cabs drove by us and didn't stop when we tried hailing them. Again, the dispatcher was rude to us on the phone suggesting we were impatient (after waiting for 45 minutes?!). Try ABC Taxi instead.
Pros: inexpensive, but so are the other taxi services in STL
Cons: never showed, didn't stop when we hailed