This facility is poorly run and the Director is unable to ensure that policies are followed. They put hand lotion on my child's bleeding diaper rash (caused because they didn't change him for 3 hours despite my instructions to change every hour). They then tried to hide that he was bleeding by scratching out the teacher's note about it off of his log and the director said he wasn't bleeding despite the fact that when I got him home he had blood in his diaper. They applied diaper cream without required authorization. I have caught them twice violating the state ratios (7:1 and 10:1 days later). The have falsified his daily log regarding diaper changes, bleeding and who knows what else. I did a surprise visit and he hadn't been changed in more than 2 hours (their policy and my instructions). I brought this up, left and returned 15 minutes later and his log mysteriously said he was changed while I was there, which was false. The director, Brandi, and Regional Director Denise are unable to
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