Kwik Kar Auto Repair

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5020 Lemmon Ave
Dallas, TX 75209

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(214) 615-7372
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 24 )
( 0 )
( 0 )
( 1 )
( 2 )

Best

I don't think I would/could go anywhere else. I am so accustomed to being serviced quickly and efficiently, and with a smile, anything else would be sub par.

Worst

I had a local coupon book which helped me to learn about Kwik Kar. They advertise that if you have an engine light on, they will run a diagnostics exam on your car for free! We’ll...

Editorial review from Citysearch 12/26/2013

Worst customer service ever!!! Went in and had an oil change and fuel system cleaning performed. I made sure to watch both services being performed. When the fuel system cleaning was being performed, I questioned the technician regarding his choice of vacuum lines because it appeared to only feed one cylinder and suggested he use the one that was just past the throttle body. He insisted he was correct. After the service finished, I went home and did a little research online and found that I was right and the technician should have connected to the vacuum bung that I suggested. As a result only one of my cylinders was cleaned. When I brought this to the attention of the owner/manager Randy via the phone, he told me to bring it in and he would take care of it. When I got there he ""apologized"" and explained that he would have to charge me again for the service that his technician performed incorrectly, and tried to up-sell me on an even more expensive service. I even showed Randy technical documentation that his technician was in the wrong, but he was unsympathetic and wouldn't fix the wrong doing because as he put it, ""I'm not coming out of pocket for something my technician did wrong!"". I asked him if he thought that was good customer service, and he replied, ""I don't care about customer service, I'm here to make money!"" As you can imagine I was very taken back by this. After asking him if that was his final answer, he stood firm and said ""Yes"". I can guarantee you that I will never take any of my other cars to this customer service hack or his band of merry hack technicians. I strongly urge you to not take your vehicle here either. BTW...one of his technicians wrecked a young girls Blue VM Beatle while my service was being performed. Consider yourselves warned. more

I don't think I would/could go anywhere 6/7/2012

I don't think I would/could go anywhere else. I am so accustomed to being serviced quickly and efficiently, and with a smile, anything else would be sub par. more

Great service and good work. Thanks for 5/24/2012

Great service and good work. Thanks for all your help and speed! more

nice job. 5/3/2012

Quick inspection; polite and friendly. Always convenient, helpful, and courteous. more

great service........ 4/18/2012

Everything went well. Just like any other time! Always great, honest, and enjoy coming, will be back. Thank you! more

Great service and a sense of honesty 4/2/2012

Lawrence was a wealth of knowledge. Very helpful. Great service and a sense of honesty, which is very important to me. more

Nice 3/22/2012

It was good. Maybe if the TV was on it would have been better, but good price and good service. more

I trust these guys 3/15/2012

I trust these guys. They are always straight forward and pleasant to deal with. more

Jesse is very good 3/5/2012

Jesse is very good and he is the reason that I keep coming. more

Always very dependable and professional. 2/27/2012

We have been coming here for years. Always very dependable and professional. more

Very Respectful 2/23/2012

Brian and Daniel were very respectful of my 86 years. I was told by Daniel it would be an hour and it was. more

Will come back as well as refer. 2/13/2012

Very friendly (even to my cranky chihuahua). Awesome service! Will come back as well as refer. more

Quick, efficient, and very friendly 2/7/2012

Quick, efficient, and very friendly. Especially Brian! more

Great Service 1/30/2012

Thank y'all for your great service on the Buick and Nissan. more

I trust Them 1/25/2012

The staff and service are always outstanding. I would not take my car anywhere else - I trust this Kwik Kar. more

Appreciate the service. 1/16/2012

Great visit. Jesse is fast and knowledgeable. Appreciate the service. more

I Will Be Coming Back! 1/9/2012

I just moved here from Atlanta, CA and I?ve been here twice. Both times, the service was good and done in a timely manner. I will continue to come back! more

If you want good service dont go here! 12/8/2009

If you want a service that takes pride in there job performance Do not go here! I went in to get an oil change and a car wash which they advertise on there sign. If you consider them vacuming out the car and thats it for a car wash? Never was asked what type of oil I wanted, and while I was waiting this man walks up to me and handed me a sheet, (I guess to go over what they recommend),with no explination on any of it,and said "" Do you want any of this?"", I'm not an expert in car's! Let me know why it needs at least, right?But I do work in customer service and I feel that there are many more company's that would like my money and will give me the service that will have me going back! Pros: no wait Cons: No customer service more
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Editorial
  • General repairs and maintenance for foreign and domestic vehicles including transmission and brake repair, air conditioning service and tire alignment.

  • 6/27/2007 Provided by Citysearch
Additional information
  • Neighborhoods: Northwest Dallas/Love Field
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