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Kobe Japanese Steak & Seafood - 9 Reviews - 3434 Rivertown Point Ct SW, Grandville, MI - Restaurants Reviews - Phone (616) 301-8696

Kobe Japanese Steak & Seafood

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3434 Rivertown Point Ct SW
Grandville, MI 49418
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(616) 301-8696
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Reviews

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( 5 )

Best

My husband & I go to Kobe as much as we can. We LOVE the food & haven't ever had horrible service. Sometimes its better than others but it's never been really bad. I always enj...

Worst

Went New Year's Eve Jan 31, 2008. Busy night, bar staff was greatly understaffed, 3 people total. Getting a drink much less a second drink was terrible. Waited an hour past our...

Our FAVORITE restaurant!!! 7/22/2010

My husband & I go to Kobe as much as we can. We LOVE the food & haven't ever had horrible service. Sometimes its better than others but it's never been really bad. I always enjoy the show & the food is DELICIOUS!!!! It's a great restaurant. There aren't enough people saying enough good things on here so I had to put in my two sense! :-) more

Excellent Food and Atmosphere 2/13/2010

My family and I have been to Kobe several times and never had a serious problem. Once the service was slow, but it was a busy night. The chicken and filet mignon are both excellent in my opinion, and my fiancee loves their hibachi shrimp and scallops. Even my picky 7-yr old loved her chicken, and she usually does NOT do ""ethnic"" food. I should have prefaced this by saying that we have never attempted to eat her on a Friday/Saturday night or holiday. I have worked in restaurants and Hello! - you WILL wait a long time to be seated with the potential (due to their unique seating arrangements) for mishaps with huge groups! To my knowledge, they no longer take reservations, probably due to the issues mentioned by previous reviewers. My advice, should you have a large group (10+) would be to have someone go ahead of you and put your name in... or to avoid traditionally busy nights. This, to me anyway, is just common sense. I have had their sushi twice, which was fresh and delicious both times. I found that the more we communicated with and were friendly to our chef, the larger and more flavorful our portions. Alcohol is pricey, but the drinks have never been weak, when we felt inclined to order them at all. It is unfortunate that others have had problems at Kobe, but I cannot say my experiences there have ever been negative. Five stars all the way. Pros: Great grill food and fresh sushi, entertaining chef Cons: Pricey alcohol, potential for long waits more

Will Not Give Them Any Further Business 1/2/2009

Went New Year's Eve Jan 31, 2008. Busy night, bar staff was greatly understaffed, 3 people total. Getting a drink much less a second drink was terrible. Waited an hour past our reserved time to be seated. Our party of 18 was split between the 2 halves of the table. One half was almost done eating while the other half was just getting their meal cooked. When first half was done, they were told to leave as they needed the seats....this was 1/2 of our party that came to eat together! The food was ok. Calamari was tasteless, the soup tasted like water. Not many veggies served per person. Lobster was overcooked and very tough, lacked good lobster flavor. Filet Mignon was excellent (the high point of the whole experience). Our server was doing his best but couldn't keep up as it took some of us a very, very long time to get a drink. Some gave up and some went to the already crowded bar for their drinks. When we complained (nicely and professionally), we were told, sorry, busy n more

Never Again Will We Go To Kobe 1/2/2009

Was there NY Eve 12/31/2008. Over an hour wait past our reserved time. Lot's of people, busy night, well understood....but the bar staff had 3 people....only 3 on a busy night like that? Greatly understaffed and unable to meet everyone's needs adequately. We were lucky to get one drink much less a second. Pros: Good Filet Mignon Cons: The rest of the meal and experience was not good in any way. more

Worst Service of my Life! But the food was good. 6/8/2008

Visited Sunday evening. Wasn't busy. Two servers on staff with no support from Hostess or Manager (Ken). Server (Tracy) was totally unorganized. Had to cancel two appetizers because main meal was half eaten. I had to get up from my table to find the server and ask her to serve my wife's meal (I had half finished my tapanyaki, she had yet to see her sushi platter). Complained twice to server who proceeded to defend herself for +/- two minutes!! What do I care about reasons? We're paying for a meal! Other tables waited 25 minutes to be asked if they want water, which came 20 more minutes later. Another table walked out due to slow (aka "non-existant") service. The Tapanaki experience was enjoyable and the food was good but after deplorable service, it's couldn't mask the bad taste in our mouths. Oh yeah, then bills were delivered to everyone at our table except ours because "the computer was down". So we had to wait an extra 15 minutes (while vaccuuming was going on around o more

Worst Service of my life! But food was good. 6/8/2008

Visited Sunday evening. Wasn't busy. Two servers on staff with no support from Hostess or Manager (Ken). Server (Tracy) was totally unorganized. Had to cancel two appetizers because main meal was half eaten. I had to get up from my table to find the server and ask her to serve my wife's meal (I had half finished my tapanyaki, she had yet to see her sushi platter). Complained twice to server who proceeded to defend herself for +/- two minutes!! What do I care about reasons? We're paying for a meal! Other tables waited 25 minutes to be asked if they want water, which came 20 more minutes later. Another table walked out due to slow (aka ""non-existant"") service. The Tapanaki experience was enjoyable and the food was good but after deplorable service, it's couldn't mask the bad taste in our mouths. Oh yeah, then bills were delivered to everyone at our table except ours because ""the computer was down"". So we had to wait an extra 15 minutes (while vaccuuming was going on around our table - its only 8:30pm??!!) for the priviledge of being billed for this gastronomic trainwreck. Complained to Manager on the way out and the waitress came back for another argument!! What nerve! Pros: Leaving Cons: Welcome, Service, Lack of Organization, Arguing with Customers, Uncaring Manager! more

Delicious! 8/6/2007

Kobe is amazing! My husband and I actually go there about once a week! We have the choice between entertainment at the hibachi grill or relaxation at the sushi bar. And, they have a karaoke bar that is a blast later on in the night! The fried rice is not to be missed, the fillet-even better, and the shrimp is spectacular! Don't let the prices scare you away...it's so worth it! more

It was the worst sushi I've ever had and the manager was rude and unwilling to hear any complaints 3/3/2007

Kobe appeared to be a warm and inviting place the staff was quick to seat us. When the sushi came out it was visually appealing but not a single item tasted good. I've dined on sushi in numerous states and know good sushi and this was absolutely terrible. Aside from the rice being to sticky and dense the fish was chewy and lacking in taste. When we complained to the manager he never asked how to fix the problem and told us that we didn't know good sushi, he simply took it away and dumped it and then still charged full price even though we didn't even eat half of what was presented to us. So if you like old tasting fish and sticky rice and a rude and out of line manger by all means check it out. If you want to be treated with respect and honesty and have good sushi avoid this place. Pros: Lots of parking and a large spacious dining room Cons: The food is nasty and the manager was rude. more

Great Food & Great Show 9/28/2005

We took our 3-year-old with us to Kobe for a birthday dinner and she LOVED it! We had incredible food with an amazingly talented chef who dazzled us with his culinary delights & stunts. He kept our daughter laughing & saying, "Daddy, how did he do that?" It was a delight to be treated to dinner and see how much fun it can be to put it all together! It was also great because we were able to get our favorites and also be at a place all of us liked that catered to our daughter's tastes as well. They have a kids' menu for those under 10 based on different meats. Simple, but fun for the little guys. And parents, too. more
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Kobe Japanese Steak & Seafood Restaurant

Additional information

  • Hours:

    Mon. - Thu. 11:30am - 10pm;Fri. - Sat. 11:30am - 11pm;Sun. 12am - 9pm
  • Payments:

    Master Card, Visa, American Express
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