I agree %100, Klaus towing are very rude! I was with my mother, who rents an apartment on Jamboree drive in Colorado springs, Co. I was giving her a ride home from the doctors, We parked in ""her"" assigned parking space, went upstairs to take a piss and get the parking permit that you have to have visible on your rear view window, (took me 5 minuts) came back down to go home and my car was gone, I called Klaus towing and asked them to bring my car back because it was ILLEGALLY towed and they said ""NO CAN DO"" they billed my mother $256.47. They are a rip off, It doesnt cost $256.47 to ILLEGALLY tow a car!!! I am not surprised that they get yelled at, cursed at, physically threatened or assaulted on a daily basis, I am not threatening to sue Klaus towing, I am promising that I will press charges on them, they do not need to be doing this to people, this is WRONG!! If you have ever been towed by Klaus, please post your complaints. Don't let these people keep doing this BS!!!