Killer Creek Harley-Davidson

I purchased a new 2012 Tri glide Ultra Classic from another dealer after having the bike for a year and only 4700 miles an electrical problem developed. I called the dealer where the bike was purchased, gave them all the information, they took the bike in and said that it was a bad battery, but when I picked the bike up it still had the same problem after only riding 104 miles. The problem continued and when I was on a poker run I ask several other riders and they all refered me to Killer Creek Harley Davidson and they all said that their service department is second to none because of strong customer service and continous training that their techs receive.\r \r So i decided to give them a try, I called and spoke to Ted and he scheduled the pick up of the bike and took it in for the needed repairs, found the problem and fixed it right the first time and did what they call a quality check and found another problem which was also covered under warranty and made that repair also.\r \r When I went there to pick up the bike I was greeted by Ted at the service desk and while I waited for a couple of minutes every time another Killer Creek employee came through the counter area each one stopped and ask if they could help me.\r \r In about 4-5 minutes the bike was brought outside to me and they had also done a very nice job of cleaning up the bike which was totally unexpected and I was greeted professionally by the gentleman who brought the bike out.\r \r In a nut shell Great Service, Beautiful Operation and very professional people who are on their A game every day. I would recommend them to every one I know no questions ask. I will be back for the next service and any repairs or accessories that I need in the future.\r \r Thanks for a great job\r \r Roger & Laura more

We brought our bike in for tires and electrical work. We had to contact them for up dates on the bike. Went to pick it up after it was fixed, waited an hour for them to bring it out. When my husband got on it none of the gauges worked. They kept the bike for 2 more days. My husband picked it up. On the way to work today it died 3 times. After calling several times and being told someone will get back to you, we have given up. Horrible customer service. more

Bought my second bike from them.....everyone there I've worked with is outstanding.......will definitely have them do all my service on the new bike. Got a great trade in on my old Harley. more

We are very pleased with the staff at Killer Creek, they [ALL] go the extra mile to accommodate and solve problems that we have encountered. From the Owner to the bike detailer way in the back out of site and all staff in between.\r Thank you for your support\r Alan more

Was not impressed this the sales staff at all. Did walk out of there with a new t shirt that was all. I bought 2 new bikes else were for the price they wanter more

Although I have only kicked some tires there, the staff there is always considerate and really try to do a good job selling! more

I recently went here for the first time and was shocked at all the normal people shopping there! The staff was all so friendly and helpful and not intimidating at all. They have a great selection of bikes and accessories as well! more

We bought our Harley here back in October of 2008. The staff is extremely helpful and their showroom has all of the bikes and accessories you could ever want. You can't go wrong here! more

I love this place. They always have plenty of help in there and they are all so friendly. They look rough since they are bikers but the nicest people you will ever meet. The store is clean and the bathroom are always maintained. They always offer bike rides to try them out. They always have events. very active place and well stocked. more