WARNING!\r
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If you receive a so-called “estimate” for dental work from this office you had better verify the amount with them on the day you have the procedure. I was told two weeks ago that my childs extractions would be covered by my insurance and that I needed only to pay for the laughing gas. Today we came in for the procedure and I was told that we could “take care of payment” at the end.\r
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I admit that at this point I could have and should have said, “I want to verify that I only owe $55 for the laughing gas as we discussed two weeks ago.” If things had change I certainly should have been told or would expect to be told. I had no idea.\r
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Then after the teeth had been pulled they hit me with $529 bill! I went nuts. I asked what happened to the insurance paying? They tried to explain it away by telling me that my insurance uses a “fee schedule” and that not all the procedure is covered. They told me that it had just been an “estimate” the time we talked previously.\r
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Ok, I get that they don’t know for certain how much insurance will pay but an estimate isn’t going from $55 to over $500!\r
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If I had been told this up front I could have made another decision. These weren’t extractions that HAD to be done and I would not have done it if the office had been up front about the charges. I felt defrauded and tricked into it.\r
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We won’t be going back.
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