Kelly Honda

I mad an appointment and spoke directly to the General Manager. He was great and made me a satisfied customer. more

Even though my experience with Kelly Honda's service department has been limited, they have far and away exceeded my expectations. They have been flexible, efficient, and considerate. And that, in turn, has made the car ownership experience that much better. more

Don Williams, the salesman my mom and I were speaking with, was fantastic. Everything went well with him, he was very personalable and easy going. I recommend everyone to who is going to purchase a Honda at Kelly to see Don Williams, great guy to speak with. more

I recently purchased a Honda Fit. The only salesman I worked with was Assad Melki and he was excellent. more

We bought our used Pilot this past summer and had a good experience with the Kelly Honda. It wasn't the typical used-car buying experience I've been used to and was dreading. Very laid-back experience without the pressure. The sales people there are very nice and helpful. Even the follow-up was good. more

My new Civic is a *great* little car, and it has required very little service. A recall notice in the mail. Evidently, some wire that runs from the electric motor behind the rear seat to the gas motor up front had some risk of catching fire if a lot of weight was placed on it. Well, I seldom have rear seat passengers, so I wasn't too concerned. I intended to take care of it, but I wasn't in a rush. Weeks went by, and I still hadn't done it. So the dealership called me to make an appointment (and by doing so earned *major* points with this procrastinator!). I thanked them for proactively calling me and made the appointment. Then, the morning of the appointment, something came up, and I realized I wouldn't make it in time. So I called the service department to reschedule. Again, they said, don't sweat it. Bring it in today when you can. Which I did. They told me to expect it to take an hour or so, and that's about how long it took. Obviously, since it was a recall, there was no charge. more

So when my new car needed an oil change, I called Kelly Honda to make an appointment. But they said don't bother: just bring it in when it's good for you. Which I did. They took the car right away, and I had it back in about 15 minutes. Then they told me that the first oil change is on the house. more

I did get the car I wanted for the price I wanted but the managerial staff was extremely condecending and rude more