We have gone to Kari Mitchell accounting for the past 10 years. For the most part have been satisfied, until this year. Her staff are rude and have terrible customer service skills. They charge hidden fees, have staff who are incompetent and do not know what they are doing. They forgot several deductions this year, as well as saying we didn't include the 1099 for Oregon taxes. We will never return there to have our taxes done and will also be telling our friends to not go there.