Every auto mechanic I've spoke to has been either very rude, vulgar, impatient, filthy, smells bad or all of the above.
Not the guys at Kar Tek!!!!!!!
Rick and Mike were extremely pleasant the first time I brought my car in for service. They greeted me with a smile, were very calm, and listened to me. They respected me and won my trust that my car was safe with them.
I've taken my car to Kar Tek three times for various repairs, and they've been been great every time. They've always called me right away after inspecting my car to give me my options, and been able to finish the job within a day.
I'm especially thankful to Kar Tek on my last visit. My lights didn't come on and it was dark outside. I was scared and knew I couldn't drive from North Hollywood to Encino with no lights. Because I was only a few miles from Kar Tek I called Rick and asked if they could help. He was just closing his shop but agreed to stay open for me if I could make it. He didn't complain when I showed up, discovered the problem right away and fixed it. Thanks to Kar Tek I was able to drive home safe with my lights on.
My loyalty is to Kar Tek and no one else.