i came to clark (owner of kds) from a referral and i am a small business owner in Austin, Texas.
on out first meeting, kds was insist me that kds will complete interior design for my project within 3.5 - 4 weeks schedule. I provided kds all of my ideas and propose layout + the CAD file. I pretty much know what i want and all i need kds to transform my requirements into reality.
6 weeks has gone by and kds did not even half way, but at this time i did not secure the lease location. So, i asked kds to work me on my next location. But, clark / kds insisted to pay up the $7,600 out of $9,100 before he can transfer the work to the next location. At this point kds claimed 90% completion, we're just about to complete the selection of all the light fixtures.
i even gave kds another opportunity to work with my new location so kds can transfer their works over. clark / kds gave me another ridiculous quote that seem like staring from the beginning.
I interviewed 3 local firms and their price about less than half of kds original quoted me. They all agreed that clark / kds project only about 65% into the project. I discussed this situation to my attorney and he had pointed out to me that clark / kds SHOULD NOT charged me that much of fee since clark / kds claimed 90% complete.
The bottom line... i can't even use clark / kds's work on the original location because my business NEVER start. clark / kds did not even come close to the permit for the pre-construction.
I am very much feel angry, ripped off by clark / kds. One of the reason i wanted to use clark / kds because i wanted to use the local firm so at least i contributed to stimulate our local economy in Austin.
I have learned a value lesson and i am hoping to share with anyone that looking or thinking of using clark / kds service. I am not impress nor recommending.
Someday, i hoped that things will catchup with clark / kds on their integrity and honesty.
BTW, clark / kds charged me $350 for the plot papers that i NEVER receive.
Pros: i got rip by kds
Cons: i will NEVER use or recommend kds
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