I have been a customer of Johnson's Air Conditioning Repair since the '90's and I have NEVER had any problems with their service. When I repaired my home after Hurricane Katrina flooded it, I looked to no other company but Johnson's for AC installation and service - 7 years later and the units they installed have never caused me any problems. They arrive when they say they will, often no later than one day after you call them. No question is a "dumb" question and they explain everything in plain English. Their fees are not "bargain basement", but they offer fair prices and excellent work so you get what you pay for. You may find cheaper but you won't find better.