Jims Top Shop

I recently took my 2005 Ford Escape to Jim's to reattach the leather on my rear passenger side door. I was pleasantly surprised at the quality of his work and how quickly it was completed. more

I was recently in Austin taking care of my mother after her surgery for breast cancer. That was stressful enough but to top it off, I was letting the top down on my Solara when the window shattered. Being 500 miles from home, I did not have a clue as to where to take it. I went to the Toyota dealership to seek their help and they gave me a couple of shops to try but as luck would have it, they were both closed for the day. The next morning (Wednesday), I started calling at 8AM. The first place I called was not open but Jim's Top Shop was. He said he would order a window and call me when it came in. He called me back less than an hour later and said the window would be in first thing in the morning (Thursday). He said to bring the car in after 9AM and he would have it ready that afternoon. He was good to his word and and I picked my car up before 5 that afternoon. The work was excellent and the service fast. I would highly recommend Jim's Top Shop. Pros: Responded to my needs quickly and efficiently Cons: cash or check only more

I have a Mercedes Benz SL600 that needed a new top. The plastics were yellowing and I got the ez-top which many have used and brought it to Jim's Top Shop. They have stock mounting holes and others have had great success with them. My car was 'done' and there was a one inch gap on both sides. How they could let this leave the shop without telling me this might be a problem is unacceptable. Granted it's only $500 for labor, but customer service and feedback is sorely lacking. I took it around the corner to what seemed to be a slightly shadier area and that owner was immediately knowledgeable of what was done wrong. Jim's shop pawned off the blame as flawed design. Odd how tons of other SL owners never had a problem with EZ top. EZ top was very helpful on the phone and basically said that Jim's screwed up and wasn't fessing up. Now with my top up, the wind whistle is annoying to unacceptable for a higher end luxury convertible. They seem to have a lot of business and decent custom type jobs. I have no idea how they screwed mine up so much, even after I dropped it back off again to have it 'readjusted'. now I have two holes showing on the back section where the screws used to be. Perhaps I got unlucky and had a flawed EZ top. but the fact that no one else has problems and the other shop was well aware of what was done wrong, I'm loathe to recommend Jim's top shop to anyone unless you have a 2002 pontiac sunbird or some other piece of junk that you won't mind them screwing up your top. The owner (not named jim by the way) did seem to want to try and correct it but i think the initial damage was done on the install adn no amount of 'fix' would correct a bad install. I wish i just took it somewhere else to begin with. I can't even take the car to the car wash now because the water sprays into the back section of the car. Your mileage may vary depending on car, but if you have something nice, take it elsewhere. Pros: Been in business for a while. Early hours Cons: No late hours. Not very organized/computerized more

I had 2 different people recommend 'Jim's Top Shop'. One of them was a fellow convertable owner at work that noticed that my back window was slowly turning brown and failing. The second person to recommend Jim's was actually a BMW shop here in Ausin that had previously replaced the whole top. The BMW shop had replaced my E30 (1992) 325ic top with an original top several years ago and the top was in fantastic shape but the window was just completely shot. I always buy my parts from this BMW shop but they explained that my 16 year old car had was at the point where the original window was no longer made and that the replacement window would be fairly aged (hey -- that's way that window must have failed in my new top that was just replaced a few years ago). more