Jay Vu installed flooring in our home that buckled! We set up an appointment to have him come back and fix it. Of course, he insisted that we pay for the repair because the buckled floor was not his fault. Argh! He ended up never showing up and never returning our calls. I guess he just didn't want to deal with it. We hired another carpenter to fix his faulty floor installation. We paid twice for the work to be done. I do not recommend him. He will act nice to your face, but he is all about getting your money and running. Stay away!!!!!