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JaZams - 5 Reviews - 25 Route 31 South, Pennington, NJ - Baby Accessories & Services Reviews - Phone (609) 730-9690

JaZams

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25 Route 31 South
Pennington, NJ 08534
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(609) 730-9690
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Baby Accessories & Services

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Retail Shopping

Reviews

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Best

this store carries baby einstein, melissa & doug, kettler and other lesser-known brands of wonderful toys. the items are well above and beyond the average low-quality plastic jun...

Worst

While the new store in Princeton provides more retail space, the magic and charm of the old store is lacking. The staff also seems to be less knowledgeable and less inclined to s...

Unhappy Customer 12/26/2009

I went to this store on Christmas Eve (my daughter and I have a tradition and always visit this store and purchase items from here on Christmas Eve. This year I purchased a number of things, one of them being a wooden easel for my 12 year old daughter. This was the final part of a gift which included an art box and a number of art accessories. At the store I was told that the display item was the last one available and that they would wrap it for me. On Christmas Day my daughter opened her final gift and was surprised when the box showed a plastic easel for 3+ years. I told her that it was probably just the box but that the wooden one was inside. How wrong was I!! it was the plastic one. I understand mistakes are made, but one should be careful when it comes to Christmas. I wrote a letter to the store (I myself work in retail) and gave it to my husband who took it with the item back to Jazams. I was in shock when I saw the wrong gift, but am now in even bigger shock at the lack of customer respect and service. According to my husband, the manager read my letter, said that they had never received one before, said they were "sorry" and gave us our money back. All I can say to Jazam is just because you have moved to a bigger store remember that you are never too big to provide customer service. Many a store and organization have failed when you begin to think you are invincible and can treat people however you please. I truly hope that they owner reads this review. Christmas is a very special day for me and my daughter. I love giving gifts and making peoples dreams come true, especially my daughter. This day cannot be recreated and I believe that "sorry" is not good enough. One thing that Jazam needs to remember is that your prices are by not means reasonable. I go to your store for customer service and atmosphere. If you do not provide customer service and take care of your customers, why should we go to your store. more

Not what it used to be 3/19/2009

While the new store in Princeton provides more retail space, the magic and charm of the old store is lacking. The staff also seems to be less knowledgeable and less inclined to spend time with customer. Perhaps the new store is under new management. more

large selection of high-quality, educational toys 5/17/2007

this store carries baby einstein, melissa & doug, kettler and other lesser-known brands of wonderful toys. the items are well above and beyond the average low-quality plastic junk. while i wouldnt consider any of thier toys 'cheap', for a few dollars more you have durable toys that can be used for years to come more

Adorable Little Boutique With a Very Large Selection of Unique Things 4/15/2007

The toys that you find at JaZams are unique, high-quality things. Sure, you can find your everyday items and gifts, but they specialize in unique toys. My daughter loves the book selection because the books they have range from baby to young adult! Gifts for both girls and boys are sold, but some items have higher prices than others. Don't mistake this store to be only for babies, because older children (10 or 11 years old) can find things, too! Giftcards are sold here also! more

Nice selection of educational toys not found elsewhere! 8/18/2005

JaZams has a couple of locations, one in Pennington and another in Princeton. These are small, family-owned stores that feature a lot of the educational toys you don't find in stores liek WalMart and Toys R Us. Many feature solid, timeless wood construction. All the toys really are the type to stimulate imagination and creativity. JaZams is the place to visiti if you're looking for a great gift for the kid that seems to have every toy. Expect to pay a little more along the lines of boutique prices, but it's worth it for that unique personal gift. more
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