Probably the best i've seen. My family used to own a shop and these guys(and Lady)were even better!\r
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I got there late, they took me anyway, without any kind of attitude and did not make me wait. The labor rate is at the higher end but by no means the highest and they are worth it. I had my car to five different shops and had given up, since I was relatively sure it was a water pump problem, but got everything from radiator($760) to head gaskets($1500)elsewhere. One guy had the car for three days and did not have a diagnosis and still wanted to charge me.\r
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I tried J&W as a last ditch effort because of the above ratings and they gave me a probable diagnosis within 20 minutes, a definite one in 45, and had the car fixed by closing time the same day, even though I got there at 12 instead of 8. Based on that one experience, I will definitely go back and have no problems recommending them highly.
PROS: Service,, speed and competence all well above average.
CONS: none
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