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Houston Shoe Hospital - 22 Reviews - 5727 Westheimer, Houston, TX - Luggage Reviews - Phone (713) 952-5178

Houston Shoe Hospital

5727 Westheimer
Houston, TX 77057
(713) 952-5178
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Related categories:

Retail Shopping , Apparel


Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX



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I am shoe obsessed. Most of the time I buy shoes that are out of my league so it's really important that I maintain them well. The first thing I do with any new pair is get rubb...


These folks are patronizing and rude. Don't bother going in unless you don't mind being treated badly. I had some shoe repairs done this summer and put up with the attitude of I...

Editorial review from Citysearch 5/15/2013

Tony is the main reason that I will continue to use this location since he makes sure the customer is treated fairly and with respect. He always has an upbeat attitude and knows his products and services. Also the work performed makes me feel good about my experience. more

Editorial review from Citysearch 9/21/2012

My shoes and handbags look like new again! The service is great and quick! Chris always takes great care of me! more

Editorial review from Citysearch 9/13/2012

Amazing service from Chris and the team. I will continue to bring my shoes here for any repairs, they always do a great job and very quickly. They are honest about what repairs actually need to be done, I wouldn't bring my shoes to anyone else. more

Editorial review from Citysearch 8/23/2012

Great Service! Chris was very helpful. Told me how to clean a few of my shoes on my own and save money. Completely cleaned up one shoe while I waited. Looked good as new. Very honest and friendly staff. more

Editorial review from Citysearch 8/22/2012

I always get great service here. The staff really knows what they are doing! more

Editorial review from Citysearch 8/20/2012

Fantastic! Chris and team are extremely friendly and knowledgeable. Definitely will be back! more

Editorial review from Citysearch 8/16/2012

Dear Chris and Lucien, more

Editorial review from Citysearch 8/15/2012

Great service. One pair of shoes worked on while I waited and only a 3 day wait on the second pair. more

Editorial review from Citysearch 8/13/2012

I've come to this location a few times for shoes, and service and work have been great. Consulted with Chris and he let me know what i would need and what wasn't necessary - I really appreciate that. Good turnaround time. more

Editorial review from Citysearch 8/9/2012

I used this location for the first time in July 2012 after the sole on one of a high end designer leather wedge shoe lost a battle to the Houston flood water. The team immediately replaced the sole. I was so impressed, I returned the next day with a few more pair of shoes to restore and repair. The work was outstanding, and the high quality, problem solving and patient customer service was a welcomed change. more

Editorial review from Citysearch 7/19/2012

I LOVE the Houston Shoe Hospital located @ 5727 Westheimer they do an awesome job and the customer service is great thanks Chris.Keep up the great work...Will see you guys very soon:) more

Editorial review from Citysearch 7/16/2012

Great Service and quality work. Chris and team take great pride in work and always provide great customer service. more

Editorial review from Citysearch 7/2/2012

I've been coming to this location for a decade now. They have saved numerous pairs of shoes, belts, and a handbag that I thought were destroyed. They are very knowledgeable and immediately have always been able to quickly give me a solution and even offer suggestions to invigorate my very worn and favorite shoes and bags. For excellent service, quick turnarounds and friendly service....USE THEM! Thank you Houston Shoe Hospital for always reviving my near death shoe needs. more

Editorial review from Citysearch 6/28/2012

These guys are great. Davone was very courteous and knowledgeable. more

Editorial review from Citysearch 6/28/2012

Best place in town to get your shoes repaied. Great quality and savings. Thanks. more

Editorial review from Citysearch 6/25/2012

I am shoe obsessed. Most of the time I buy shoes that are out of my league so it's really important that I maintain them well. The first thing I do with any new pair is get rubber grips put on the bottom. I've had this done different places around the world and nobody does it like this place! Not only are their materials top notch but they are very skilled. Skilled enough to trust them with your Chanels, Louboutins etc. They are always super friendly and upfront about what they can for you. They will never over promise and be honest with you. I highly recommend Houston Shoe Hospital!! more

Editorial review from Citysearch 6/16/2012

Picked up some luggage I took in to get some wheels replaced a week ago. They did a excellent job of repairing what the airline destroyed. While I was there I purchased another piece of luggage (Briggs & Riley). I'm all set now since Briggs & Riley carries a lifetime warranty from any damage. I appreciate the fact that this was brought to my attention since I'm in and out of town a lot. I'm sure that I will be adding more pieces to my collection. more

4th quarter and seconds on the clock pass the rock to Davone 5/30/2012

I thought my Jordans were ruined and couldn't be cleaned. I took them to another shop and the lady behind the counter looked at me like I was crazy for bringing them in and told me that they don't guarantee cleaning and was being negative overall. I took them back there again and got a guy this time who was the same way with me. Ok, I was not going to give up because these are JORDANS! I was gonna give it another try so I went to the Chimney Rock location and showed them to Davone and asked the same question "Can you clean these?" Without hesitation his answer was "YES!" He gave me the same disclaimer about stains and bleeding, but he didn't come right out with the first word as "NO!" and wasn't negative. I'm wasn't looking for perfection and I didn't have the highest expectation to begin with, but Davone made me comfortable to leave them with him to take care of them. When I came back to pick up can you say, " New Shoe!" These guys are THE BEST! He actually exceeded all expectations h more

World Class Service!!!! 5/30/2012

This place is awesome. I lived in New York and California & I have had my fair share of shoes and boots repaired, but by far these guys are the BEST!!! Coast to Coast I have not seen anyone who can hold a candlelight to these guys! Some of the staff is new, but have a VETERAN on hand by the name of Davone who usually has a answer to fix items, and on certain out of the ordinary unconventional repairs He will find out how it can be done. Where other repair shops say no He usually thinks outside of the box to get you a YES! All I can give is praises for this location and I HIGHLY RECOMMEND this location to everyone I know and meet. more
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Owner Message

  • Since 1906, Houston Shoe Hospital has been providing quality shoe and boot repair in Texas and our proud family tradition continues today. We will bring that "new shoe" look, and keep the same "broke-in" feel. With over 100-years of shoe and boot repair experience, and our talented craftsman will handle your favorite footwear with the utmost care and attention. Let Houston Shoe Hospital resole, re-heel, repair, and or completely refurbish any shoe or boot in your closet. We also offer a wide variety of services on belts, purses, & luggage. Come by one of our stores in Houston and see how the world's largest & most experienced shoe repair company. And if you can't get to one of our stores store, check-out our Online Mail-In Store & get the same great service at your front door!


  • Since 1906, specialists repair, recondition and refurbish shoes, belts, bags and other leather items. Located throughout Houston.

  • 8/24/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7am-6pm Sat 8am-4pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Westside, Woodlake/ Briar Meadow