Hometeam Pest Defense

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5005 W W T Harris Blvd F
Charlotte, NC 28269

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(704) 509-9525
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Hometeam Pest Defense - Charlotte, NC
Hometeam Pest Defense - Charlotte, NC
Hometeam Pest Defense - Charlotte, NC
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Seemed like a good plan that this company offers at first---they offer a program where you pay an inital fee then they are suppose to come back once a quarter to treat-- With thi...

Editorial review from Citysearch 1/22/2013

HomeTeam provides the worst service that I ever saw: \r * Hometeam charged me more than what was agreed on the contract\r * When I contacted Hometeam, the service/sales guy agreed to return my call by next day regarding the issue, but he never called me. \r * Two weeks later, Hometeam intended to charge me $399.99 to restart the pest control service, which was terminted by HomeTeam 2 weeks ago. \r \r Definitely, no HomeTeam service is recommended to you guys!!!! more
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Aweful Customer SERVICE~!!!!!! 1/13/2012

Seemed like a good plan that this company offers at first---they offer a program where you pay an inital fee then they are suppose to come back once a quarter to treat-- With this service they are also suppose to come back and take care of any problems in between unlimited. The first problem I had with them was that this house had lots of spiders and they were not going away with the treatments that they were providing, so the technician not so nicely explained to me that even though it is suppose to be included in the price that if I called the office again the supervisor would have to come back **** Mind you this was only the second request with the claim of unlimited treatments inbetween***** The next problem that I had with this company happened because I had to cancel 2 appointments due to illness in the family and then a death in the family. The same technician decided to give me a personal telephone call to complain to me that when I cancel appointments how it disrupts his schedule!!!! I was outraged!!!!! When I called to explain to the owner that I was not happy about this, I was instructed that he would call me-- I never heard back from him!!!!! Now the icing on the cake was the same stank attitude technician (James) called me back again to do a reschedule for another quarterly appointment and I explained to him that I wished to cancel my services- he told me no problem and just said, "" I can do that right now"" after that I never heard anything else from this company again!!! This is a terrible company- spend your money elsewhere!!!!!!!!!! more
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We're Serious About What Bugs You!

Owner Message

  • * Established in 1996 with headquarters in Dallas, Texas.
    * Third largest residential pest control company in the U.S.
    * #1 pest management company servicing home builders.
    * More than $135 million in revenues in fiscal year 2010.
    * Currently performs more than 1,000,000 services each year.
    * In addition to pest control services for Taexx, our innovative built-in pest control system, other services HomeTeam provides include pre-construction services for home builders and traditional pest and termite control services for existing homeowners.
    * Work with over 1,000 builder partners nationally.
    * Over 1,200 employees.
    * About 50 branch locations.. Our service begins with our 6-Point Advantage Service conducted by a trained professional whose goal is to make sure you are completely satisfied. We are so confident in the service we provide that our service is 100% guaranteed. If you have pest issues in between regularly scheduled visits,we will retreat your home free of charge.

    The 6-Point Advantage Service includes:
    1. Inspecting your home''s exterior to identify potential pest problems
    2. Removing cobwebs and wasps nests within reach
    3. Injecting the Taexx built-in pest control system (if installed in your home) or providing conventional pest control applications
    4. Treating entry points such as doors and windows
    5. Applying pest control materials around the perimeter of your home
    6. Providing a detailed service report and preventive tips to keep your home pest-free between scheduled treatments

    * Uniformed & Trained Technicians
    * Taexx Built-In Pest Control System and Service
    * Trained and Uniformed Technicians
    * Ticks
    * Termites
    * Termite and Pest Control
    * Termidor Termite Defense

Additional information
  • Hours: Mon-Fri 8am-6pm
  • Neighborhoods: West Sugar Creek
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