Alex is a very professional representative for HHS. He quickly diagnosed the problem that prevented one of our furnaces from kicking on after we had been away from home for a month. He was courteous, confident, and answered my uninformed questions with respect. When he had corrected the problem he was quick to show me how I might take some simple precautions to minimize the chance of it happening again. Alex demonstrated a good balance of both technical skills and people skills. Good job all around!
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