Please receive my appreciation for your Ms. Stephanie Armtrong's genuine\r
care regarding the recommendations for installing the RV slideouts shields\r
and the automatic tongue jack swivel base on my new Cougar. Initially I was\r
not interested in the additional costs for these items; however, Ms.\r
Armstrong's emphasis on providing these items to save me time and protect my\r
unit was most trusting. I reconsidered and decided to authorize the\r
installations and upon taking delivery of the Cougar unit was most thankful\r
for her recommendation.\r
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Your entire organizations' professional willingness to make this purchase of\r
our initial RV informative and stress free. Everyone involved from Troy, my\r
initial contact through the final walkthrough of the unit and hitch\r
installation was perfect. Kudos to the entire Holiday crew.\r
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The documentation portion of the entire financial process including\r
insurance recommendations with Mr. Walters was perfect for Carol and I.\r
more