Holiday Inn Express Cleveland Downtown

2.8
4 reviews
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id: 39015860
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629 Euclid Ave
Cleveland, OH 44114

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(844) 699-5071
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Best

From the top I pulled up to the Hotels Valet to the time I left my final day from the Hotels valet, every moment was PROFESSIONALLY done.

Worst

We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but o...

LARGE COCKROACH IN HOTEL ROOM!!!!!!!!!!!!! 8/2/2011

We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but obviously we could not sleep all night!!!!!! The hotel would only return the priority club points I used for the hotel room and that is it!!! I tried calling guest relations and they said that is all they could do!! AVOID THIS HOTEL AT ALL COSTS!!! DISGUSTING!!!!!!!!!!!!!! more
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Clevelands Greatest hotel 7/31/2011

We stayed at the hotel in July 2011. The room was very clean the bed was comfortable the employees were very helpful and courteous. The hotel is in a very good location not far from any attractions. Would definitly stay again. more
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Another bad review for this hotel 3/8/2011

My husband and I stayed at this hotel in late Oct. 2010. The in room coffee pot was dirty and we had to request blankets because there were no comforters on the beds. But the worst was being woken very early Monday morning to the sound of a fire alarm and a man's voice repeating ""Testing"" over the speaker in the room! When we called the front desk, the operator told us it wasn't the hotel. When we checked out, we brought this up. No help (but the desk clerk did say it was the hotel's fire alarm test). Asked to speak with a manager, there wasn't one on duty. Called the manager and left a message, didn't receive a call back. Filled out an online survey. Got a call from the manager who was very apologetic and said she would look into the matter and get back with us. Didn't hear back. Sent an email to customer care. Never heard back. Do not stay at this hotel if good customer service is important to you! more
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Owner Message

  • IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. Take a step back in time as you enter this 19th century historic Guardian Bank Building, built in 1894, now one of Cleveland's most contemporary hotels. The newly renovated Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers Cleveland Browns Stadium, and Cleveland Indians' Progressive Field, Horseshoe Casino, The Rock and Roll Hall of Fame, Warehouse District, Tower City Center, Playhouse Square and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from East 4th Street Neighborhood featuring a variety of restaurants, shopping, entertainment including Iron Chef Michael Symon's Lola and the House of Blues. The newly renovated Holiday Inn Express Cleveland Downtown is within 4-miles of Cleveland Clinic, University Hospital and University Circle. Located 25-minutes from Cleveland Hopkins International Airport (CLE), 5-minutes from Burke Lakefront Airport and easily accessible from I-71 and I-90. With a variety of room types, the Holiday Inn Express Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, free wireless high speed Internet, hot breakfast and a 24 hour fitness center.

Editorial

  • In Short
    Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. In addition to the Kids Eat and Stay Free program, Holiday...

  • 10/5/2008 Provided by Citysearch
Additional information
  • Hours: monday: 00:00-23:59, tuesday: 00:00-23:59, wednesday: 00:00-23:59, thursday: 00:00-23:59, friday: 00:00-23:59, saturday: 00:00-23:59, sunday: 00:00-23:59
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