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Hillen's Coast TV - 6 Reviews - 23182 Alcalde Dr Ste I, Laguna Hills, CA - Rental & Leasing Business Equip Reviews - Phone (949) 859-8774

Hillen's Coast TV

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23182 Alcalde Dr Ste I
Laguna Hills, CA 92653
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(949) 859-8774
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Called hillen to fix our tv. They came and picked it up (very difficult to understand) Said they could fix it in a couple of days. Three weeks later after several t/c's where t...

should of read the reviews first. What a nightmare. 3/19/2012

Called hillen to fix our tv. They came and picked it up (very difficult to understand) Said they could fix it in a couple of days. Three weeks later after several t/c's where they were extremely rude, with excuse after excuse, they delivered our tv without the stand which was attached when they picked it up. They said they would go back to the store and retrieve it. When I called a couple of hours later they told me to look around my house and when I told them it wasn't here, he doubted me and told me he would look again. Another hour later they had not called. When I called, they still hadn't found it. They said it would take a couple of days. Now we have a tv which cannot stand upright (don't even know if they fixed it) and their cart that they carried it into the house on. I told them that if they didn't find the stand we would keep the tv, their cart and they would not get paid anymore than the $185 we already paid them. He hung up on me. DO NOT, repeat DO NOT use this company. Today they brought back our tv. They had found the stand, surprise,surprise. When they went to attach the stand, they didn't have the right bolts to attach it. The owner had to go to the local Lowes and get them. He left his assistant at our house and he proceeded to fall asleep, snoring. The owner came back about one hour later. They were tryng to re-hook up the tv and kept asking my husband how to connect the cables. After about one hour the tv was working but the dvr didn't work. After about another hour they finally got it to work. When they were asked what the problem was , he reponded, "I don't know". I told the owner that we didn't trust him and that we would wait 7 days to see if the tv continued to run properly. If that was the case I would send a check. He becme very angry and said he was going to take the tv. He didn't. At the end of 7 days, I will pay him, but again I will NEVER use their services again and I recommend that nobody use them for any repairs. Pros: null Cons: null more

Do not go there. 11/23/2011

Terrrible service. Do not go there. Pros: null Cons: null more

Seriously...the worst ever 3/9/2011

Story goes like this. more

Should've listen to the reviews! 3/30/2010

My boss has a brand new LCD TV that was purchased at Costco and just never worked right. I called Samsung and they gave me the info for the local authorized Samsung repair shop. The tv was picked up by these two guys last week. It's been a week, so i called and left them a message earlier today to find out abt. the status of the repair. The main contact guy (Korean guy w/ very think accent) just called back, so i asked him what was the problem...he said "you know the problem already". (the tv was turning off by itself) I said, well, was it because of parts? Did something burn out? Guy -"we know what problem is, we ordered part, and fix it". So i said...I want and need to know. I need to report it to my boss! The guy says..."when u get invoice, you will know." more

Terrible - Avoid! 2/3/2010

Had a very poor experience at this place. They are not responsive and have terrible customer service. It took a month to get any sort of response for my broken TV. more

CONSUMER WARNING 10/9/2009

CONSUMER WARNING. If you value your hard earned money do not have any dealings with Hillen Coast TV. The original owner sold the company. The current owner is Ted Kim, aka "Il Tae Kim". Let it be said up front, I am a victim of my own stupidity. I know better. The facts. more
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  • Hours:

    M-F 9:00am - 6:00pm, Sa 10:00am - 2:00pm
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