I used the Columbus, Ohio crew and was nothing but impressed. I actually moved twice, the first time I took all the ""little"" stuff and some basics to my new place, leaving the old place staged for selling. After it sold, I had them come back out and move the rest of my things. During the first move they were absolutely polite, OFFERED to help rearrange the furniture to make the staging better, and hustled with the greatest of care, even coming in under the time estimate. I even moved three huge parrot cages and they didn't miss a beat. I was moving under difficult circumstances and didn't know where I wanted everything to be put, especially since it was only part of my stuff. They took the time to look at the rooms, look at the furniture, and help me put things together as they unloaded the truck. They went out of their way to start putting my home back together for me. When I had them out to do the second half of the move they packed all my artwork and decorative items that had been left for staging with incredible attention to detail -- one very delicate glass piece they wrapped up tight and put in the cab with them! When they arrived at the new place with the second load they did a walk through and ASKED ME what I wanted to move around inside the house now that all my furniture was there. They moved things around that were already there so that my furniture could be arranged ""like home"" for me. I used two different Columbus, Ohio crews two different times and have nothing but fantastic things to say about all of them. I have absolutely no qualms telling everyone in mid-Ohio to use the Columbus-based crews for all their moving needs.