Heather's Nail Salon

I've been going to this nail salon for 2 years. Three weeks ago I went in and their charge machine was out of order. I was told that the machine was being replace and they could only accept cash. They don't tell you this when you make the appt. Then, I went in this week and they still hadn't fix their machine. I don't feel like they want to fix it. My feeling is they want you to pay cash so they don't have to claim the income in taxes. They conveniently have put an ATM machine next to the check out desk. This way you have to the credit card charge of $1.50. The service the business usually pays to the credit card company. This isn't good business practice and is inconvenient to patrons. When I confronted the situation, they blew me off. Again not good customer service. I'm moving on to the next salon. more

I love Heather's nail salon. I love that they take appointments mostly so I don't have to wait and they always run on time. Helen, Heather, Min, and Tran are all wonderful women who make me feel at home. My nails never chip and they always have the best colors there. The atmosphere is great and prices cant be beat. Pros: Always on time, friendly staff! more