Hawk's Prairie Automotive

i was travelling south from Seattle on a long trip around the country and noticed a noise from my car. i got to the nearest gas station and asked where i should go !? the locals said they take they're car to these guys down the street. off i went a few miles down the road to this garage. they were very busy at the later part of a day, and said under the circumstances they would do all they could to get me back on the road. the noise i heard was my brakes, i could drive further but i really shouldn't. my parts weren't coming for a few hours, they made arrangements to take me to the movie theatre ( to help pass the time). when the end of the day came, they came and picked me up. unfortunately some of the parts did not arrive on time, so get this... the gentleman called and found a hotel for me to stay in and then took me there, as well as pick me up when the car was finished the next morning. i really don't enjoy spending money on my car, or unexpected surprises, however the way these pe more

I broke down on I-5 and they took care of everything. I didn't even have to call a tow truck they took care of that for me. They called me with an estimate within a couple hours and had me back on the road the same day. I checked prices from a couple other shops and the price was fair. I tell all my friends and family about them. I would defiantly use them again. more

when shopping for breaks and repair items this is a good place to shop, the location makes it easy to stop in and get home quickly. The staff is friendly and makes finding parts easy. If you are having repair work done and the car will be there for a long period of time they also offer a ride. This makes it easy to drop off your vehicle and not be stranded. PROS: Easy to find, good parking, friendly staff CONS: none more

I have had my ranger truck serviced several times with lube and oil jobs. Its` a newer truck and i have them do the oil service every other time between dealer servicing. I have found them very good. I wait for my truck and they have been timely and inexpensive. I always check my oil levels each time after servicing and they do nit short you on oil as ive had done at some places. I f you watch you can get discount service coupons. Highly recommend them. PROS: Fast Service Good prices CONS: Outside of Lacey area so a little out of the way. more

The two times I have taken my car to Hawk's Prairie Automotive ended up being very stressful for me. The first incidence was waiting for 4 1/2 hrs. while they replaced a tiny gasket on top of the engine. It took them about 2 minutes to get it off and then 4 hrs. till they decided to put a new one back on. I could have done this one myself, which I should have. I went up to the counter after about 2 hrs. and offered to put the gasket on myself. They said I coul'dnt and that they were busy. Busy! Mechanics were just standing around smoking! I was fuming. Then idiot me decided to take my car in again because it died on me on the road so I had to have it towed to the nearest garage. They quoted me over $400.00 to have a new fuel pump and fuel filter installed. Before they did the job I called another garage and they quoted me $200.00. When I called them back and told them this they said they'd lower the price to $300.00. I would have had to pay to have it towed gain to the other garage so more