I had to use this company for an even tI did. I needed to make sure that people didn't block a driveway and the only way i could make sure they followed the rules was to have one of their tow trucks sit and wait at the event. This company was willing to have one staff member sit and wait for me for a couple of hours. I didn't have any problems with that truck sitting there!This company has very reasonable rates and all the staff that i have dealt with have been very helpfully. Their prices are good. And they take good car of your car while in their care. I would use them again for my own needs if that should occur.