I was there receiving a van for my parents. Sales contracts signed, credit card forms filled out, even bought insurance! After waiting over 3 hours "FLAVIO" the used car manager informs us that while we were sitting there, someone else arrived, test drove the same van, and that he was selling it to them because they were paying by check. The other buyer did not offer more, nor had they started paperwork. Even though the card had been authorized, he cancelled the sale. Our salesperson, Rob, was very kind and did everything in his power to try to complete the sale for us. He was as upset as I was that the vehicle had been sold out of under me while I was sitting there. I give kudos to Rob, but because of the actions of Flavio, I will not be using this dealership or any of their partners ever again. IF YOU GO THERE TO BUY A CAR, BRING CASH OR THEY WILL SELL IT OUT FROM UNDER YOU!!! Do Not Trust This Crooked Dealership!
more