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Gratz Sewing - 2 Reviews - 10100 6th Ave N, Minneapolis, MN - Appliances Reviews - Phone (763) 595-0610

Gratz Sewing

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10100 6th Ave N
Minneapolis, MN 55441
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(763) 595-0610
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Reviews

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Best

This family has been selling and repairing sewing machines for at least 40 years in the Twin Cities area. They used to be in North Minneapolis. Dave Gratz is very knowledgeable an...

Worst

I took my machine in because it stopped working in the middle of a commission quilt. I explained what was happening and was assured I would get a call. After 3 days, I called and ...

Don't bother. 3/14/2012

I took my machine in because it stopped working in the middle of a commission quilt. I explained what was happening and was assured I would get a call. After 3 days, I called and they hadn't gotten to it, but would. I called again on the 5th day and I was told it would be 3 weeks before they would get around to me. That couldn't have been explained when I dropped it off?!?!? I basically went off on them and they were able to fix the machine for pickup the next day. I've tried giving them a second chance, but most of the time, when I try to call, I get voice mail. I'm done trying. With their inconvenient hours (I work full time), lack of customer service, and inability to answer the phone, I would not recommend Gratz at all. They treat you well in the shop, but if you have an emergency or need to call, you'll be out of luck. more

Family-owned Shop 1/11/2008

This family has been selling and repairing sewing machines for at least 40 years in the Twin Cities area. They used to be in North Minneapolis. Dave Gratz is very knowledgeable and conscientious. It's a good place to go for any sewing machine or serger needs. more
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Owner Message

  • Since 1949, Gratz Sewing has been servicing the Twin Cities Metro for all of your sewing machine needs. We specialize in new & used machines as well as sewing machine repairs. To begin resolving your sewing needs please give us a call or stop in our store today!

Additional information

  • Hours:

    Mon-Wed 9:30am-5pm, Fri 9:30am-5pm, Thu 9:30am-7pm, Sat 9:30am-3pm
  • Payments:

    American Express, Cash, Visa, Discover, Master Card
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