There are a few areas in which I am not satisfied with this driving school, but just to name a few:
(1) You can't change your lesson time in less than 48 hours before the lesson, but the driving school or the instructor can.
(2) The instructor, Joseph, was 30 min. late for a lesson, did not apologize, and did not make up for my lost time. The instructor and their representative on the phone repeatedly blame the unforgivable mistake on each other. Neither of them offered to make up the time I spent waiting at the corner of the street after leaving work early just for the driving lesson. This shows total lack of professionalism.
(2) The instructor kept talking to me about irrelevant things during the lessons, minimizing my focus and the efficiency of the lessons.
(3) The instructor's conversations were filled with vulgarisms, and he forced me to drive in the Bronx when I made it clear that I wanted to drive in Manhattan.
(4) I have had 3.5 hours of lessons so far, but I signed up for 10 hours. They refused to switch instructor for me or to issue a refund, so I am coerced to stick with this mess for another 6.5 hours of lesson.
(5) The instruction and service are completely not worth what they are charging.
more