Grand Central Optical Co Inc

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369 Madison Ave (at btw E 45th and E46 Street)
New York, NY 10017

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(212) 599-1220
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Grand Central Optical Co Inc - New York, NY
Reviews
( 65 )
( 1 )
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( 1 )
( 15 )

Best

I went here after leaving my glasses on the plane. (Don't know how someone can see thru my lenses). They were excellent with their customer services and helped me pick out glass...

Worst

admitingly, I have a tough contact prescription to fill. It took many tries only for me to find out that my stigmatism isnt worth fixing w/contacts. I told them upfront that I w...

What a great place to get glasses! 1/1/2008

I popped in this place just browsing, and ended up walking out with glasses and sunglasses. The staff is very professional and the selection is so diverse, picked with such taste i was very happy that i stopped in there. Check them out for sunglasses and regular glasses that have been selected with the utmost regard for style!!!! more
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Catching a train...need glasses....perfect place!!! 12/13/2007

I was shooting up to poughkeepsie in two hours on metro north when i spotted grand central optical. I had recently lost my glasses so while i was waiting for the train i picked a new pair had them made and bought a present for my wife for the holidays. Basically killing 2 birds with one stone all while i was waiting for my train. The selection was neatly kept and very diverse and the service from the staff was excellent. I also learned while i was there that they do eye exams and contacts as well....check them out they are great! more
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high end optical store, nice shop 12/3/2007

i stopped in while i was waiting for the train and ending up placing an order! the frames were very nice and showcased neatly and highly visible. the service was prompt and not pushy at all. great place to go, would actually call it one of my favorite places to shop, especially if your an eyeglass fanatic like me. more
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very quick service 12/2/2007

I was on my way to a meeting when i realized my frame, which was holding my progressive lenses had broken. I walked over to grand central optical where they made me my distance prescription to get through the day in 30 minutes and had my full progressive prescription ready in 2 days. I was very satisfied with the service i experienced there and recommend it to anyone on the eyeglass market. Pros: quick, reliable service more
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got me out of a bind!! 11/26/2007

I was visiting from san diego one of my cousins in queens when we realized the lens was falling out of my very old frame. While traveling in the city that day we stopped in at grand central optical in world famous grand central terminal. Being the only eyeglass store in the whole terminal i knew it should be a good place. They made me up a new pair of glasses ( frames and lenses) very quickly and really saved my trip. I was extremely satisfied with them, im sure you will be aswell. more
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we love this place........!!!!!!!!! 11/26/2007

my wife and i were walking down madison avenue and found this shop. such a great selection and service was wonderfull. After we bought a few things there we walked over to the one in grand central terminal and found it just as stocked with all sorts of eyeglass gems.... check them out we totally recommend it more
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Very bad service 11/24/2007

I went there to fix my glasses that were broken. Only one of the glass was broken but they told me I had to change both. I agreed, paid the 300$ and when I came back the week after, the frame was damaged. (it was scratched and had a kind of glue stuck to it) I told them these glasses were brand new when i came and only the glass was broken. they told me they would fix this, but when I came back again the next day, it was not perfectly repaired, there are still scratches on the frame...\r ONE ADVICE: DO NOT GO THERE...there are PLENTY of others stores!! more
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Best shop in the city! 11/2/2007

Do yourselves a favor and spend an afternoon at this place. Excellent service, knowledgable staff and most importantly great frames with excellent lens options. I had a great experience here and im sure you will too. more
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awesome frames!!! 11/2/2007

the most diverse selection of frames in the city!!! Ive been wearing glasses all my life and i have found the eyeglass SANCTUARY!!!! more
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Old world customer service, new world style!!!!!!! 10/29/2007

A friend recommended this place to me and I gave it a shot. They did a great job and I too will recommend this to you. The exam was very thorough and the selection was excellent. I found a pair for regular glasses and for sunglasses and both were made very promptly. I was very happy with the visit. Pros: service, selection, professionalism more
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Got my contacts fast, sent to my home. 8/15/2007

I called up G.C. Optical and had my rx faxed over the phone. In a huge need of contacts they took my credit card over the phone and had them sent directly to my house. I had my years supply the next day. It was excellent. I was so greatful for their diligent service. more
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Thorough Exam and precise sunglasses. 8/15/2007

i came for an exam with and admitingly tough rx. The dr nailed my rx and i then got a pair of really nice tom ford sunglasses and love them every since. Thank god i went to this place they are excellent. Pros: service, product, all great more
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huge selection of CHANEL!!!!!!! 8/7/2007

I went there to buy my girlfriend sunglasses as a present and they had a huge selection of chanel's which was what she wanted and they said if she didnt like them i could exchange them. it worked out great!!! very nice people and nice selection. more
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SUMMER SHADES!!!!!!!!! 8/7/2007

my boyfriend and I went to this upscale store in Grand Central Terminal and they had a huge selection of shades that were right up my boyfriends alley. He picked one pair of Maui Jims for his outdoor recreation activities and one pair of Oliver Peoples for more dressy occasions. We walked in on a whim and ended up being very happy that we did. Pros: Great shades for the all around guy. more
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Much better than chain places! 7/30/2007

Grand Central Optical gave me a great shopping experience, aswell as a knowledgable learning experience. I completely understood what I was buying and why they were the right products for me. I was very happy with the outcome of the sale. more
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recommended 100% 7/26/2007

I went here for my first time recently to get glasses, contacts and sunglasses. The sales people made my choices very easy and explained everything very clearly. Unlike other places they do not do commission so the pressure to buy something is considerably less than places that do give their employees commission. After reading some of the other reviews I was not sure what to think, some good some just ok about this place, but believe me they do excellent work and handle everything like true gentelmen, ( and gentlewoman). more
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COMPARABLY THE BEST 7/19/2007

As I previously compared prices, service, selection and the staffs knowledge of my insurance Grand Central Optical was far better then the competition. They made the whole process go very smoothly and it was a really nice experience. Pros: Knew my insurance very well. Nice smooth sale, very enjoyable. more
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The worst Experience Ever 7/15/2007

I went to the Grand Central Store to bye eyeglasses. All they cared about was to sell me a frame. I was hesitant about a frame but under pressure from the salesman I decided to get it. He first quoted me 780 dollars and this went down to 520. I paid the 520 dollars and walked out of the store. Less than 10 minutes later, I called the store and said that I do not like the frame. I asked them politely to cancel the transaction. To my greatest surprise, he said no. You have to buy it or to take something else. I told him there was nothing else that I liked. He said that this is not his problem and that they do not make any refunds even after 1 minute. \r If you ever buy anything from that place, ask about their refund policy. Compare prices with other stores. My frame went down over 250 dollars. You are much better off buying the frame online than from those guys because their customer service does not add anu value. more
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Do Not Shop at That Place 7/15/2007

DO NOT SHOP AT THAT PLACE. All they want is your money. I bought eye glasses under pressure from the Salesman that do not fit my face. I walked out of the store and less than 10 minutes later, I called them and asked them to cancel my order. The salesman said that I cannot get a refund. He was really rude and insisted that I buy something from the store or get no refund. Pros: They have an average collection Cons: non professional staff, overpriced, NO REFUND after 10 minutes more
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UPSCALE ESTABLISHMENT 7/13/2007

As a commuter in Grand Central Station everyday I pass by Grand Central Optical. I finally decided to go in for a new pair of rx glasses and sunglasses. I got these maui jims which I now love and a really nice pair of rimless glasses made by lindberg. The staffs knowledge and expertise was top notch. The over all experience was excellent. I was educated on what I purchased and told how they would benefit me to my hobbies and career. They gained a loyal customer!!! Pros: Just a great overall experience. more
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Owner Message

  • Grand Central Optical Co. Inc., a family-owned practice in operation for over 40 years, is a full service optical company providing the finest in ophthalmic services and eyewear. Professional consultants guide patients through the process of selecting frames, with an "eye" to prescription compatibility and enhancement of facial features (facial feature enhancement). Excellent quality control is maintained by an on premises manufacturing laboratory, which houses the latest, high tech equipment necessary for our high standard work. Services include glaucoma testing, cataract testing, medical exams, designer and economical frames. Specialize in contact lenses, bifocal contacts, progressive and high index lenses.

Editorial

  • The Scene
    For nearly 40 years, Grand Central Optical has been providing quality eye care and glasses to midtowners, tourists and office workers in two convenient locations (the other's...

  • 8/14/2003 Provided by Citysearch
Additional information
  • Hours: Mon 8am-7pm Tue-Thu 8:30am-7pm Fri 8am-6:30pm Sat 10:30am-5:30pm
  • Payments: Master Card, American Express, Visa
  • Neighborhoods: Midtown Center, Midtown
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