One word, IMPRESSED! Great service, fair, clear & upfront pricing, immediate attention! When my 10-year old AC unit decided not to work, I contacted Golden West and they had a tech come out next day. Chris was very knowledgable, on time, but most important, HONEST-a trait hard to come by with contractors. Chris provided a thorough analysis of the problem and provided multiple options for my husband and I to discuss. To be sure my investment was well spent, I contacted another AC company for a second opinion. I and was not impressed by their staff or pricing, and worse yet, they were booking towards the end of summer. After doing my research I contacted Golden West to schedule the install of my new AC system. I was expecting them to tell me 20-30 days out like many other places, but they scheduled NEXT DAY! As promised, Techs Chris and Anthony arrived on time and very meticulously installed the system. Anthony was so polite, he even installed the new thermostat and programmed it for me. I enjoyed working with Golden West and feel a huge sense of relief to know that if I have any questions about my new unit or furnace, I'm in great hands. I'll certainly be recommending Golden West, Chris and Anthony to my friends, neighbors and family!