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Gentle Doctor Animal Hospital - 3 Reviews - 3079 State Highway K, O Fallon, MO - Veterinary Services Reviews - Phone (636) 244-9868

Gentle Doctor Animal Hospital

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3079 State Highway K
O Fallon, MO 63368
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(636) 244-9868
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Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO
Gentle Doctor Animal Hospital - O Fallon, MO

Reviews

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Best

I love this place. They seriously have the nicest and most helpful staff of any clinic I've ever been to. I started coming here in 2008 after my dog had a bad vaccination reaction...

Worst

All reviews seem positive

Editorial review from Citysearch 8/31/2013

Gentle Doctor Animal Hospital and Dr. Melissa are the best! I have taken all 3 pups there for a variety of medical problems and surguries and the care has always been excellent, the offices spotless and the staff very responsive. Everyone there is caring and compassionate, my pups are always wagging their tails and happy when they go in - and my 3 are not the most social of pups :)\r \r I live in Ft Leonard Wood area, and while the vet care is okay for vaccinations and routine checkups - they do not have any specialty care that I trust my pups to. With my pups having severe allergies, seizures, dental problems, neurological issues, behavioral issues and random growths - they definitley need a higher level of care. Even though it is a 2 hour drive to St. Louis, I gladly take the time to go there. I can't put a price on my peace of mind - knowing that my pups are being monitored and taken care in the best place possible.\r \r I can't thank them enough for all they do for my little pups and will continue taking them back there as much as they need! You couldn't choose a better place to have to take care of your pet family. more

Editorial review from Citysearch 8/29/2013

Gentle Doctor is the BEST Animal Hospital. The entire staff is so friendly from the moment you step foot in the door. Dr. Melissa will go above and beyond to make sure you are informed. She removed a cancerous tumor from my dog Maverick over a year ago and he has been doing great ever since. My coworker also went there and had a different doctor who she loved as well! She called her several times ""freaking out"" about routine issues and her doctor was always happy to answer her questions and concerns after her puppies got fixed. You will have a great experience with this team! They will love your pets like they love their own! more

Editorial review from Citysearch 8/14/2013

Absolutely horrible. I took my pup in for an emergency pancreatitis and spent 3-5 minutes with the actual Dr.. The rest of the time I spoke only to the vet tech. Everything was poorly translated from vet tech who at one point said my dog had a good chance of dying and after my hysterical breakdown, she talked with the Dr. and came back saying it was all o.k. she ""misunderstood"" what the doctor had said. The fact that the vet spent 5 minutes with me also let me know she could care less. Because I had taken my dog there for years for annual shots I did not even consider taking her somewhere else. I left her there overnight - in which case they are not open 24 hours so my poor dog sat in a cage and if she would have died would have died alone with no help. The next day I was told she stepped on her IV line ""sometime"" in the night and was not getting her medication, since she had been completely alone for 12 hours they did not know when it happened... and PS she peed all over herself because she had not been out. \r I immediately pulled her out of that hospital and took her to Elm Point in St. Charles. They were compassionate and helped immediately. The vet answered all my questions and there is an actual vet tech there all night to make sure they are receiving medicine and are taken to the bathroom. Thank God for Elm Point Animal Hospital to relieve me from the most miserable experience of my life. more

Good Job always! 6/16/2010

I love this place. They seriously have the nicest and most helpful staff of any clinic I've ever been to. I started coming here in 2008 after my dog had a bad vaccination reaction due to another clinic not doing what they were supposed to. They fixed the problem and helped me out a lot. I have been bringing all of my other animals as well as Buddy (the dog who was messed up) ever since and it has always been an amazing experience! more

AMAZINGLY AWESOME!! 6/16/2010

BEST PLACE EVER!!!! I have been taking all of my animals here since they first opened! they are amaxzing. they have a great staff, awesome doctors, and can help with anything and everything I could possibly need. My animals are taken care of so well there. Their proces are VERY reasonable and they do a thorough and amazing job everytime. I would recommend this animal clinic to anybody anyday!! A++++++++++ more

very friendly environment 10/22/2008

ever since i found this place, it's where i always go to have my cat checked up. the front desk helps me with all my questions either when i stop by or call, and if possible answers them and gives me what i need for her instead of having to come back and make an appointment. very friendly, knowledgeable, and patient. more
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Comprehensive Veterinary Care for Dogs and Cats Serving O'Fallon Area.

Owner Message

  • Award Winning Customer Service: Voted the Top Two Animal Hospitals in St. Charles County in 2009, 2010, and 2011 By the Citizens of St. Charles County

    "Each time we come to your fantastic clinic I am reminded of how professional, compassionate & friendly everyone is. I don't know how you do it, but you do it 100% of the time." Nancy Slocum Creve Coeur, MO

    Compassionate Doctors & Staff That Will Treat You & Your Pet Like Family:

     "Everyone there makes the time to answer all of our many questions and concerns. The staff is very compassionate and understanding. They treat us like family." Joan Hunt Florissant, MO

    We are Privately, Family-Owned, NOT a National Corporate Chain: Unlike large nationally owned, corporate chains, our primary focus is customer service, not corporate profits.

    "It was about 12 minutes past closing but I was greeted with a smile, and she took the time to let me make my purchase. Very nice and attentive ladies. If it were a chain store, they would not have bothered to open the door and welcome me in. It is warm service like that, which will keep me coming back." Jean Harper O'Fallon, MO

    Affordable Pricing & Payment Options: Unlike the large corporate-owned hospitals, we do not have high-priced executives running the show. We pass this savings on to you.

    "We have been going to a different vet for 15 yrs with different pets and we are now switching to you guys. Services are much more affordable and great customer service." Lisa Buckles Lake St. Louis, MO

    Giving Back to the Community: When you spend money at our hospitals, a portion of the money is used to save the lives of hundreds of homeless pets each year.

    "They donate their time to treat hundreds of injured and sick dogs and cats every year that would otherwise have to be euthanized. I do not know of any other animal hospital that is as dedicated to saving homeless pets." Katie Willis St. Charles County Humane Services

    Going the Extra Step: Our goal is not just to satisfy you but to go beyond your expectations.

    "The doctor actually took our Pomeranian home with him for several days to administer medication and for observation. That's above and beyond." Charles Dobbins Chesterfield, MO

    Only the best Doctors: Our doctors require twice as much continuing education as required by state law ensuring that your pet will never be a victim of a lack of knowledge.

    "The doctor gave my new pet a more thorough exam than any other of my pets have had in the past at other clinics." Colleen Jones O'Fallon, MO

    Never Pay an Exam Fee: Purchase one of our membership plans and never pay an exam fee!

    Money Back Guarantee: We are so confident you will be happy with our service that we back it up with a 100% Money Back Guarantee. If you are not 100% happy with our service, just tell us, and we will give you a 100% refund.

    .
    • Surgery: We are equipped to perform almost any surgery your pet will every need ranging from spays and neuters to surgeries as complex as hip replacements.
    • Medicine: Capable of handling most medical illness seen in dogs and cats.
    • Emergency Care: We see all emergencies the same day.
    • Radiology: Including x-rays and ultrasound.
    • State of the Art Equipment: Including laser surgical equipment,endoscopic equipment,blood and eye pressure monitoring equipment,complete in-house blood testing,and fully equipped dentistry suite.
    • Routine Preventative Care: Including vaccinations,heartworm testing,stool testing,etc.

     

     

     

Additional information

  • Hours:

    Mon 8am-8pm ; Tue 6:30am-8pm ; Wed 8am-8am ; Thu 8am-6am ; Fri 8am-6am ; Sat 8am-4am ; Sun Closed
  • Payments:

    Cash, Master Card, Visa
  • Neighborhoods:

    O Fallon
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