Uses the most foul and shameful tactics to steal customers from other honest furniture wholesalers and make a buck. He creates false urgency and tries to get you to spend money. When I told him I was shopping around, he spewed negative remarks and stories about a competing store which, when I was finally able to visit I found were completely false and only another attempt to con me into buying from him without shopping around first. When I went back and told him I preferred to do business with another store and wanted my deposit check back (which Id only given him hours before and was lying uncashed on his desk), he harassed me, called me annoying and stupid. He said he didnt care about my dissatisfaction because it was only one of thousands, that my dissatisfaction would have no affect on his business even if I did tell all of my friends because he gets over 600 calls a day and makes thousands of dollars. He refused to give me my check back because the other store didnt provide a better deal because my personal preference, the customers, had no bearing on what constituted a better deal, only he could determine what was a better deal. He knows nothing about customer satisfaction, nothing about business ethics, is only in it for the money. Im utterly appalled that he has remained in business (although hes been reported multiple times- which when I pointed that out to him he said 6 times [reported] in the past 6 years thats not bad), and hope and pray that as many people as possible can avoid him so that he can no longer prey on Gainesville consumers.
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