I called a few places, and most of them were a little rude on the phone, but the guy at Garage Works was really friendly and helpful. I don't know anything about garage doors, so he took the time to explain some things on the phone which is why I had them come out. They got there on time, and did a great job and were in and out of there really quick. I think my door runs better now, doesn't make as much noise as before. I would recommend these guys.