Needed my garage door repaired because it was so hard to lift up. I was pretty sure the spring had snapped, but who no's. Called the first company I found; Garage door repair pro's and had Larry come out and and take a look see. He was very gracious and went out of his way to help me. The door was diagnosed as a broken spring and was fixed in about an hour. The rate he charged was really fair, i mean beyond fair and now i am writing to tell the world Larry at Garage door repair pros is golden.