I just got back from driving 40 miles round trip to this gamestop. I called ahead asking if they had a game that was sold out at several other locations because of a promotion going on. The employee, Jason, said yes they have it. He even offered to hold it back for me until i got there. I drove there and when I arrived, the store was full. They had boxes of un-filed discs all over their counter. They turned away another customer while I was waiting for him to find the game he "held back for me". He told that customer "I guess we were sold an empty case" because he was unable to find the game for him. I waited for 15 minutes only to be told that he could not find the game he had told me only 20 minutes earlier that he put back for me.
Huge waste of time. I would go 50 miles out of my way to avoid coming here again.