Gaithersburg Animal Hospital

These vets have saved my pets' lives, have provided extraordinary care and when very great complications arose, were able to refer to specialists. I have used them for both my dogs and kitties for 20 years. Their compassion and concern for pets nearing the end of their walk on earth and their humans is amazing. Though I have moved away from the area, I STILL take all my animals there because I trust them completely. more

Good: Their location is very easy to find, plenty of parking, Super friendly staff, Doctors take the time to explain details. My entire family has been using GBAH for well over a decade and they have treated all our pets, including dogs, cats, and even our hamster.. Bad: I honestly cannot think of anything I don't like about Gaithersburg Animal Hospital.. Improvements: None.. Other: I read 2 comments here that said they were expensive. And I just have to say, don't believe those reviews. I have been to other vets in the past and I have friends that have used other vets, and GBAH is either cheaper or about the same as other vets, and when you add the great service and friendly staff, they are #1 in my book. They even have pets for adoption if you're interested.. more

Good: The vets are professional, compassionate, thorough and kind. If you explain your financial situation and ask for suggestions to minimize costs, they will accomodate.. Bad: Prices are high for medicines because they buy in small quantities. Ask for a paper script & get Rx filled at Costco or other pharmacy if drug is available.. Improvements: They need updated equipment but I know it's expensive. Need ultrasound, digital scales, blood pressure equipment. I'd love to see them modernize and expand services to compete with the Vet Referral Clinic.. Other: I've taken four cats there over the course of about 30 years. Knew Drs. Dan, Mike, Cheryl and Debbie A. since they were fresh out of vet school practically. They are loving towards me and my pets. I named my youngest 2 cats in honor of four of the staff there. I recommend without hesitation.. more

I've been taking my pets to Gaithersburg Animal Hospital over 10 years now. I was surprised to read the review below by the unsatisfied customer. Gaithersburg Animal Hospital knows that I have a budget to work within, and always provides me with estimates when I ask for them. There are never any surprises. Most of the vets have been there over 15 years, so there's plenty of experience. They're also on the Washington Checkbook's review consistently every year. I also think that it's great that they send those reminder cards... or else I'd never be able to keep up with all the shots my pets are due for! Keep up the good work Gaithersburg Animal Hospital, and don't let the negative words of one disgruntled customer get to you - you can't please all the people all the time! I love you guys, and would never consider going anywhere else!! more

I never walk out their door without paying at least $150, often over $400. I have taken my multiple pets to Gaithersburg Animal Hospital for two years. I wish I had changed vets earlier. Though there have been no major procedures or operations on my pets, I'm sure I've spent over $10,000 over those years. Biggest complaints: they don't let you see the charges until after you've paid and the office staff seems poorly trained and can't tell if you have already been charged for something (often resulting in a recharge for the same thing, which I don't catch until I get home and study the print-out they give me as I am leaving. This has happened at least three times to me). The vets are nice and helpful and seem very good; but they always charge for an office visit or exam, even if you are getting an optional vaccine (like lyme). And they are salespeople at their core--always pushing optional vaccines (lyme, guardia, kennel cough) and sending "reminder" cards for these vaccines and semiannual exams. We receive so many of these cards that we no longer read them; they hit the trash can. The vets constantly want to run blood tests on my one dog with epilepsy and will withhold medicine until I get the blood test, even if I report few or no seizures. The vet's office is located in a shopping strip mall, which is a ridiculous place to have one. I've never felt so exploited and extorted by a vet! And when I complained, they told me "everyone else loves us" (in other words, what's YOUR problem?!). Unbelievable. I would have changed vets earlier, but I knew we were only going to be living here for a short time. I think it's best to go out of county, if you can afford the time to drive--the further from the D.C. metro area the better because the cost of everything is so high here. more

Recently I took my dogs to Gaithersburg Animal Hospital and I felt very at ease. The staff was very friendly and compassionate toward my barking dogs. The vet explained in detail what my dogs needed, exactly what that entailed, and gave me the options of what I wanted to proceed with. My male Chihuahua (who usually needs a muzzle) felt very comfortable with her and the muzzle was not required. As the visit progressed I grew concerned about the final cost and doctor was very understanding. She showed me a price list of total that I had incurred thus far before we continued with further procedures. The day following my visit, my 5lb Chihuahua had a reaction to the shots so I called the office for advice. Dr. Cheryl suggested what I should do and if my dog was not feeling better in 1 hour to call back. The advice worked so I did not call back and to my surprise later that evening (after business hours) Dr. Cheryl called me to find out how my dog was feeling. Overall I would have to say that I was very satisfied with our visit, Dr. Cheryl was very knowledgeable and gentle with my pets. I will definitely be taking my dogs there again. Two Thumbs Up more

Anyone who knows me can immediately can tell that I’ am an animal lover! When I got to college, I bought my first dog, a black lab. Over the past couple years though, he got very sick and I took him to the nearest animal hospital, the Gaithersburg Animal Hospital. Afterwards, I was so glad that I did, not only was my dog in great shape again, but every one there really supported me when I was down. Sure, when I got the cost in the mail I screamed for a good five minutes (hey, I’m only human). But, it was all worth it when I saw my puppy wagging his tail again! more

I had a great experience with Gaithersburg Animal Hospital. In May of 2005 my dog suddenly had a breakout of rashes and looked terrible physically. I immediately brought my dog to Gaithersburg Animal Hospital where they quickly found the problem and treated her. Though fees can get costly for overnight stays, it's so worth it. more