As they say ""Fool me once, shame on you; fool me twice, shame on me."" I learned this first-hand.\r
First, they sized my wedding ring and twisted the setting. Lied to me about the sizing process. Denied that the stone was twisted. After I persisted they fixed the problem.\r
Three years later I gave them another chance, they lied to me about replacing the prongs and just ""retipped"" them. When I picked up the ring it looked like someone stepped on it. My beloved wedding ring was crumpled accordion-style and twisted to the left. They offered no resolution and held my ring for ransom until I paid the full bill (in cash only). Their website and store signage clearly shows that they accept credit cards, but they must have known that the credit card companies hold businesses accountable.\r
I will be taking it to Paul Stuart for restoration. Don't know how much it will cost. \r
I have reported Gabs to the consumer bureau and their gemstone supplier. Please learn from my misfortune. I believe that most of the other reviews on this site are from employees of Gabs.
Cons: sloppy work and no recourse