My first visit to G & H Computers was out of necessity; they were the nearest location to my home. Since it was a small store, I was actually surprised by the hardware selection and expertise of their tech support. Since then, despite moving a couple of miles further away, I continue to visit, even for minor tech issues, simply because of the level of service I receive. For example, the last time I visited, the tech guy didn't charge me for the half hour of troubleshooting he did, and gave me a nice discount for some memory I purchased.
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