We have been looking around for a living room set. I saw your commercial and thought why not try there. We went and were greeted by a very nice sales person, Lisa. She had a wonderful smile and great personality. She asked what we were looking for and we told her living room furniture. She asked a few questions then showed us what they had that matched what we were looking for. We found a sectional that we liked but it wasn't in the color I wanted. She then showed me swatches of colors and materials it came in. I found just what I was looking for with Lisa's help. We started telling her what was going on with us and suggested a few things that might work. Our only problem was we were not sure if the sectional would fit where we wanted it.....lol. By the time we left I felt like I had a new friend. From now on I will only shop at Furniture Connexion and will always ask for Lisa.