Frankel's Costumes

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2801 Polk St
Houston, TX 77003

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(713) 228-9445
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Frankel's Costumes - Houston, TX
Frankel's Costumes - Houston, TX
Frankel's Costumes - Houston, TX
Frankel's Costumes - Houston, TX
Frankel's Costumes - Houston, TX
Frankel's Costumes - Houston, TX
Reviews
( 9 )
( 1 )
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( 14 )

Best

I honestly think that this place has one of the best magic selections available in all of Texas. You also can find anything you could want for your next costume party year roun...

Worst

I bought a costume and returned it 6 days later but they said that 3 days is the limit. Since they didn't give me a receipt, I couldn't even verify whether any Return Policy is p...

The worst customer service!!! 9/24/2006

I went there on an uncrowded Monday morning. The sales people acted as if they could not care less about helping me. When I asked to see a Marie Antoinette costume I was informed that they were very expensive,over $200, and she did not feel like getting dresses for me if I was not serious about renting. (I am very serious. I have spent thousands on rentals over the years becuase Halloween is my favorite holiday) When I told her I just wanted a nice dress and that price did not matter, she relunctantly fetched the dresses.I tried on a costume that was a bit too short (I am almost 6 feet tall) and when I asked If they had anything for taller girls, a woman, who later said she was the owner, told me that the dress was supposed to look like that. It was a Marie Antoinette costume and the hem was hitting the middle of my shinbone. She asked me if I had studied costume design when I said that I thought it looked funny. She was just very rude. It sounded very snobbish and she obviously did not want to help so I decided to leave. When I was leaving the woman who said she was the owner shouted out that I should be shopping at Party Boy! Thanks, I will. Pros: They do have variety. Cons: The costumes are in poor condition and usually very dirty or torn. Horrible attitude among staff. more

Everything under the sun!!!! 4/12/2006

They have the most extensive selection in Houston! I was amazed at the variety of costumes available, even for us big guys! I needed a gag costume for a theme party and couldnt find anything at two other local places. I walk in and explained what I needed and the problems I was having. The woman behind the counter laughed and said I got just the thing. Not only did they have 20 different costumes that actually fit me They were great quality (didnt look like I got it from a dollar store). This FAT LADY was going to be singing tonight! LOL. Oh be forewarned You can get lost in this place, I spent over three hours just looking around at all the cool stuff they had I didnt know they were the ToothFairys. the people that all the Hollywood movies use for the fake teeth dentures. Way Cool Pros: Quality, Selection, + Sizes Cons: Hard to Find more

Helped me in a pinch (THANKS) 4/11/2006

This place is wonderful! I waited till the last minute and the knowledgeable and responsive staff helped me pull off a great costume. The rental selection is amazing! Pros: Great Staff, Selection Cons: Too many choices more

Not Recommended 11/7/2005

The personel is very rude! The costumes are all cheaply made! I did not find anything that I needed here. I will never come back here and would not recommened anyone else going here to ruin their day. Cons: personel, costumes, location more

HORRIBLE!!!! 10/27/2005

The worst customer service I have ever experienced!!! Everyone is soooo rude, especially the owner. The place is overpriced and a mess!! DO NOT WASTE YOUR TIME!!! Pros: Nothing Cons: Selection, Service, Owner more

Best costume shop I have ever seen 10/4/2005

They have everything and I do mean everything. I could spend hours there just playing. And the service has always been top notch. more
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Owner Message
  • *Costume Rental
    *Halloween - Easter - Santa Suits - Cartoon Animals
    *Stage Play Wardrobes
    *Church Productions
    *Store Hours Listed are for Retail Store Only. Online Sales 24 Hours, 7 Days a Week

    *Children's Costumes
    *Clown Supplies
    *Wigs
    *Beards
    *Masks
    *Hats
    *Theatrical Make-Up
    *Magicians' Supplies

Editorial
  • In Short
    Since their early days as a magic store on Texas Avenue, the Frankel family-owned business has continued to grow and expand. Today, the 39,000-square-foot store houses more than...

  • 9/11/2006 Provided by Citysearch
Additional information
  • Payments: Master Card, American Express, Visa, Discover
  • Neighborhoods: Central, Downtown
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