Franco Hair Salon

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30 Rockefeller Plaza
New York, NY 10112

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(212) 245-4500
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Main categories:

Beauty Salons

Related categories:

Personal Care

Reviews
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Best

Great Experience and Staff: I have been a client at Franco for five years. My experiences is always a pleasure. The friendly staff, the quick service and always accommodating. I...

Worst

I had an hour for lunch for I decided to go and get some quick beauty work done at this salon. I walked in and asked for an Eyebrow Shape since they advertise it so boldly. I was ...

Bad Service, Ruined Lunch 10/7/2011

I had an hour for lunch for I decided to go and get some quick beauty work done at this salon. I walked in and asked for an Eyebrow Shape since they advertise it so boldly. I was greeted by a very nice lady and shown to a chair. I sit down and the ""stylist"" comes over - mumbling to herself. At first I think shes talking to me but its not English. After she begins work on me I realize shes on the phone! She stayed on the phone - cradling it with her shoulder - the ENTIRE time. She paid me barely any attention and I actually had to interrupt her conversation just to tell her what I wanted. Then I go to pay. I only have CC but I didn't worry about this because I saw no ""Cash Only"" signs anywhere. Then the owner comes in and says ""No"" they don't accept cards. I say ""Well I'm sorry but I don't have cash on me and you have no signs up that say you don't accept CC"" - he just stands there looking and finally goes fine then I will have to charge you more. He wants to charge me 20% more! I say that is ridiculous and that I know CC companies don't charge that much. He is extremely rude about it. Worst part - He makes a point of writing down my full name on a sheet of paper separate from the CC receipt! Super shady! Basically if you want to be treated as if you are at a top notch salon with ""too good for you"" stylists and a nasty atmosphere - But get results that are sub-par at best - then go here. Otherwise - stay away. more

salon should lose their lease 8/25/2011

Run as fast as you can............. away from this salon. Not a well pulled together place. Owner is doing too many things at once; he forgets that you even had an appt. He tries to perform services to your hair that you do not need and his prices change within the hour that you have spent there. more

Color and Hair Cut 11/26/2010

Great Experience and Staff: I have been a client at Franco for five years. My experiences is always a pleasure. The friendly staff, the quick service and always accommodating. I am sensitive to alot of hair colors used by top salons. Franco has always manage to create his magic that works for me. I am a regular at Franco and would recommend this salon highly. If you are looking for a good color and hair but, do yourself a favor and visit Franco. more

not a good experience 7/15/2010

Are the people that wrote these reviews related to the owner/staff? I was a bit disappointed since I chose Franco?s based on these reviews. Therefore, I feel I should write to this review so others won?t be disappointed either. Pros: convenience more

Marina is the best at Franco's 1/11/2010

Marina is an excellent haircutter and stylist. If you are truly seeking a quality haircut, this is the person who you should entrust your hair to! Everyone is very welcoming and pleasant. Extremely reasonable in price also. A definite score. Pros: Marina Cons: no coat closet more

The Best Colorist in New York 5/16/2009

If you highlight or color your hair, rush to the franco hair salon colorgroup to see franco. He is not only a superior colorist but a lovely person, who will instill confidence and calm, for this sometimes stressful event. Believe me, you will leave very happy! more

30 Rock and Franco.....awesome place 2/18/2009

This place is fantastic. I came there to get a cut and color for the first time and they were very attentive to my needs. I take my hair very seriously and they were great. Not a long wait and it was a very nice atmosphere. Thanks Franco! more
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Additional information
  • Hours: Sat: 10am-5pm, Mon-Fri: 10am-7pm
  • Neighborhoods: Midtown Center, Midtown
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