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Foxx Movers - 2 Reviews - 20097 Katy Fwy, Katy, TX - Rental & Leasing Business Equip Reviews - Phone (281) 828-1000

Foxx Movers

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20097 Katy Fwy
Katy, TX 77450
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(281) 828-1000
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Reviews

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Best

I am shocked to read the other review. I've used FOXX on two separate occasions and I'm going to use them again in June. Their web site form didn't work for me 5 minutes ago - bu...

Worst

Foxx Movers move my household goods less than 2 miles. had several things broken, hardwood floors scratched by dolly used to bring in boxes and bed frame bent. Instead of lettin...

Editorial review from Citysearch 3/10/2014

My daughter recently hired Foxx to move, they did not listen, they left a load behind, which they were told to load 5 times. They left their trash, such as water bottles, rolls of tape in the yard. When they were suppose to set furniture up at new location, they tried hard to get out of doing so. I would not recommend, or use them. more

Editorial review from Citysearch 6/7/2013

Last week I moved with Foxx and cannot say enough good things about them! I used their packing services since we are a young family and I did not have time to pack myself. The gentlemen were friendly and patient with me. Loved them! My move went fantastically and the movers were so professional, as well. If you want a good mover who will take the time to complete all that is asked then move with Foxx Movers. more

Editorial review from Citysearch 5/21/2013

I was referred to FoxxMovers through my realtor and could not have been more pleased! Immediately I knew my move was not going to be simple considering my home is large along with my furniture. The movers arrive on time, were polite and did what I asked. I stood guard to ensure the movers were delicate with my things. They put plastic wrap on all my furniture, free of charge, and placed MY tempurpedic in a box. I am shocked to read the previous review considering my move was the complete opposite. I can not say enough kind words about this company and constantly refer them! There is no doubt in my mind that I would rehire them if another move is required of me. Thank you for such a wonderful experience. more

Editorial review from Citysearch 1/11/2013

We contracted Foxx Movers after our daughter had apparently had two good moves with this company. After settling in at her second home, she noticed that a very expensive flower girl dress is missing and has never been found.\r We moved from Cypress to a city 160 miles away. The 6 movers spent a short 4 hours loading 2 trucks and by noon they were gone without asking if they were finished. This resulted in a gigantic problem for us because we had to rent a trailer and truck and make 4 roundtrips to our new hometown some 160 miles away. The household items were stored for over 4 months and when we contracted a local mover (Accurate Moving - firemen who move customers in their off time), we watched as all of our items came out bent up or completely destroyed by Foxx. Our beautiful 3 year old Tempurpedic bedding had splinters as long as 10"" in the sides of the mattress itself and the platform it sits on. The mattress was so torn up and had not been boxed or protected in any way. The warranty on this expensive item is now void because of the damage the movers had done. Their trucks had wood siding and our storage room in the destination city was metal. We also had 2 beautiful table lamps which we had wrapped with rugs - the movers replaced with a yoga mat and when we received them out of storage, one had an inch and one half hole in the base, and the 2nd one had yoga mat stains which ruined the paint on the base of the 2nd lamp. Our 6 units of storage for our office was badly gashed and ripped up. One was completely destroyed and another is missing altogether. When Chuck (the owner of Foxx) was confronted with our problems, he simply stated, ""you had a good move, and we are not responsible for anything that happened to your possessions once it was off-loaded into storage"". We left to buy lunch for the 6 careless movers and this must have been the same time that the damaged items were quickly shoved into our 2 storage rooms and the 6th unit was thrown away. Chuck's foreman for this job said he has worked for him for over 12 years, and asked us what Chuck had quoted for the move from storage to our new home. When he received the answer, he said, ""if you rent the truck, we'll do the job for half that price"". \r This is one of the most unethical companies I've ever seen. Contracting Foxx Movers is a very risky thing. DO NOT USE THEM! more

FANTASTIC EXPERIENCE 5/10/2012

I am shocked to read the other review. I've used FOXX on two separate occasions and I'm going to use them again in June. Their web site form didn't work for me 5 minutes ago - but no biggie. I've lived in 6 countries and 9 states - I've moved many times so I know the good, the bad and the ugly. Trust me. The owner did my estimate and I found him very personable and genuine. In fact I like him a lot. It's a family run business and I like them. Like I said - I'm going to use them again - and having priced them twice - I'm not going to bother calling for price comparisons... Great service, great people, great price. more

Horrible Movers 6/15/2010

Foxx Movers move my household goods less than 2 miles. had several things broken, hardwood floors scratched by dolly used to bring in boxes and bed frame bent. Instead of letting us know about the bed frame they leaned against the wall and pushed bed up to it, which left huge marks and one hole in the wall. Called to let the owners know about my experience (not asking for anything) and was told that it was my responsibility what happened. Suzanne (the customer service rep) then hung up on me twice while I was trying to reach the owner Chuck. So far have had no response. Do NOT use this mover. Great until they get your money then extremely unprofessional. Pros: Extremely nice on front end until they collect your money Cons: Damage to property, Hung up on when tried to resolve. more
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Additional information

  • Hours:

    Monday-Friday 9 AM- 5 PM
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Nottingham Country
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