I can not believe all of the negative reviews here, most of them being nothing but second-hand stories, they must be talking about a different vet.
I only know my own personal experience which was nothing short of miraculous.
This hospital, its staff, and the Doctor saved my rescued dog from very late stage heart worm when there were no others who would take the risk. The most important point that I want to make here is that EVERY DETAIL of every step of every procedure was very fully explained to me.
Each member of the staff was so friendly, professional and knowledgeable that I was educated into comfort.
The Doctor took over 1 hour with me, showed me pictures and articles, and even offered a video to help explain the treatment program for heart worm and what my choices were. I viewed the x-ray in the surgery with the doctor and he showed me how everything would work. He, and every member of his staff were and continue to be fantastic.
My dog has survived and prospered - when I got her she could barely walk and had stopped eating and just wanted to be left alone to die - no chance - with the help of this hospital and the support that the staff gave to me, we were able to pull through and I now have a playful and energetic dog.
I probably called the clinic no less than 5 times a day for weeks on end asking every sort of question and each member of staff was always there for me, not just with info about medication and feeding etc but with empathy, commiseration, advice and a shoulder to cry on.
The hospital is very clean, and a pleasant environment with well spaced out benches for waiting and plenty of help available for nervous dogs and cats in the form of hugs and treats.
I was always treated in a professional manner and my dog felt that she was the favorite dog of the clinic being greeted with love and warmth and obvious enjoyment of seeing her ""friends.""
I have not used the kennel facilities so can not comment on that. The prices were not cheap, but they were in the same ball-park as all the other vets I contacted and went to.
If you want cheap, go to Houston SPCA - I went there and it was so crowded you had to wait outside - the time they quoted to me was 2.5 - 3 hours wait - this was summertime. Standing in the sun for 3 hours is just not an option for me.
I continue to take my dog to FM 529 Animal Hospital for everything from teeth cleaning to regular check-ups. I and my dog love going there and I will never forget the kindness shown to me and level of competence and care given while going through this hard experience.
Highest recommendation possible...
Pros: Caring staff, full explanations of treatments
more