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Floor Spring Designz - 49 Reviews - 13225 FM 529 Rd, Houston, TX - Construction & Repair Reviews - Phone (713) 466-4449

Floor Spring Designz

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13225 FM 529 Rd
Houston, TX 77041
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(713) 466-4449
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Reviews

( 45 )
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Best

Great installers, courteous, and well knowledgeable with their product

Worst

Floor Spring Designz installed granite counter tops in our house in Oct. 2013 The granite had a 4 inch repaired crack & a 24 inch crack; as well as severely scratched sinks, & unf...

Floor Spring Designz unprofessional granite installers 1/21/2014

Floor Spring Designz installed granite counter tops in our house in Oct. 2013 The granite had a 4 inch repaired crack & a 24 inch crack; as well as severely scratched sinks, & unfinished bullnose. Over 3 months have passed & our salesman Terrance Stafford has made little to no effort to get it resolved. His manager Dave was also notified & no effort was made, the owner Mohamed Bouyarden called once & did not sound concerned. Floor Spring Designz has mad no effort to fix their poor work. Floor Spring Designz craftsmanship, customer service & professionalism has failed. I would not recommend Floor Spring Designz on any granite or home project. Please email if you need pictures & proof of my issues. DO NOT USE FLOOR SPRING DESIGNZ, houston, texas granite installers more

Poor Taste 8/13/2013

A verbal and email agreement was made between myself (client) and Floor Spring Designz (contractor) regarding a construction start date for the installation of new floors. In addition, an invoice provided by Floor Spring Designz stating the description of work to be completed and the price for such work to be completed was signed, scanned and sent to Floor Spring Designz by myself. Four days prior to the scheduled start date, I contacted Floor Spring Designz to confirm the agreed upon start date. At the time of contact, I was informed by Floor Spring Designz that the previously agreed upon start date was potentially no longer available. I informed Floor Spring Designz that arrangements had been made by both me and my wife to be available on the previously agreed upon dates and would have appreciated notification from Floor Spring Designz of the potential unavailability prior to 4 days out. I then asked Floor Spring Designz what the chances were that the date would have to be changed and Floor Spring Designz informed me that the requested information was not available at this time because there are bigger jobs that measure anywhere from 2000 to 3000 square feet that are more important and that the agreed upon price was not going to pay Floor Spring Designz bills. I responded by asking Floor Spring Designz why I was being treated different from other clients, and Floor Spring Designz informed me again that the previously agreed upon price for the work described in the invoice provided by Floor Spring Designz was not going to pay the bills. I asked Floor Spring Designz again why I was not being treated like other clients. Floor Spring Designz at that time informed me that they are too busy to deal with this and will not be able to complete the previously agreed upon work. more

No follow up 6/8/2013

Very good sales talk but when it comes to repairs, forget it. They have been ignoring my phone calls, texts. Takes forever to respond. I have been waiting for over a month to get a small repair done. After getting your money, you are not their customer anymore. more

Great installers 8/9/2011

Great installers, courteous, and well knowledgeable with their product more

Good job 8/9/2011

Good job more

Good job 8/8/2011

Good job, nice and very helpful more

Great installers, courteous 8/4/2011

Great installers, courteous, and well knowledgeable with their product more

Good work 8/1/2011

Good work! more

i will definitely recommend 7/22/2011

i will definitely recommend and do business again. more

great service by a great guys 7/21/2011

great service by a great guys more

they kept the work area clean 7/20/2011

The work was completed in a reasonable amount of time and they kept the work area clean. more

they did an EXCELLENT job 7/19/2011

they did an EXCELLENT job on remodelling our bathrooms. more

I recommed Floor Spring Designz for any remodeling jobs 7/18/2011

Our sales person Cindy was very courteous and answered all our questions.I recommed Floor Spring Designz for any remodeling jobs. more

very professional and very clean 7/15/2011

Installers were very professional and very clean. more

Just had my entire home tiled 7/14/2011

Just had my entire home tiled by Floor Spring Designz and they did an exellent job. more

This is my 3rd project 7/12/2011

This is my 3rd project with them I have nothing but great compliments for this guys.Will recommend. more

They did what they said they would do 7/11/2011

They did what they said they would do. more

beautiful job 7/8/2011

They did a beautiful job! more

a terrific job 7/7/2011

The carpet is great.The installers did a terrific job. The customer service could have been better. more

called me back immediately 7/5/2011

Andrew provided excellent customer service on many occasions. I often had questions and he promptly answered all of them. He always called me back immediately and is very knowlegeable. more
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Additional information

  • Hours:

    Daily 9am-7pm
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