I took my 97 Kia Sportage in to have the coolant system inspected due to leakage and overheating. To start things off they charged me $30.00 to pressure test the system which invovled draining out all of the coolant fluid, more on this later. So the manager comes in and tells me my water pump is shot and the timing belt needs replacement. I said ""ok, how much?"" He replied $933.00!!!!! I told him I would not pay that much and of course he went into car salesman mode explaining how the car will crash and burn within a week if I don't get this done. He then walked off and came back with a new price of $842.00. He said he found some coupons he ""didn't know about."" What a joke. Once again I said hell no give me my car back. The staff got very rude and pulled my car out with absolutely no fluid left in the system and left it. The manager said you will not find a better deal so whatever. I guess they figured it would overheat and die before I got off the lot and I would have no choice. Needless to say I filled it back up with coolant and took it to Albertos auto repair on 82nd ave and they did the entire job for $450.00! Firestone is a total RIP-OFF!! STAY AWAY. \r
PS. I only gave them 1 star because it's required to post a rating.. they dont deserve anything.
Pros: Like ripping people off.
Cons: Not cleaver enough to hide it.