We took our car to the shop for a battery test, and the mechanics were trying to convince us to make $700 in repairs by the time we left. First of all, they tried to make us pay an exorbitant amount for a new car battery. When we declined and left to get a new battery on our own, they attempted to convince us that our brakes were in such bad shape that we were a road hazard and that our engine would die within weeks if we did not fix an oil leak. They even put the car on the lift and removed our brake pads without us knowing and then brought us to the car to demonstrate how our brakes were metal on metal. Thankfully, they put the brake pads back before we took the car, and a trusted mechanic told us that the brakes were in good shape. I am not a confrontational person, but I called them to ensure them that we nor anyone else we know will ever be using their business again. Please find a trusted car repair shop and avoid this Firestone if at all possible.
Cons: Extremely dishonest, messed with car to create new problems