I have some advice for anyone interested in trying the Envoy Restaurant at the Ambassador Hotel in Milwaukee - Don't use a Groupon. We purchased a $50.00 Groupon for the Envoy and realized the date had expired. According to the Groupon rules of use, we should have received the original $25.00 back as a credit to our meal. That wasn't the case. We were told they wouldn't accept the expired Groupon and a certificate of equal value would be sent to us in it's place. That didn't make us all that happy - but we went along with it and gave them our mailing address. That was in late November 2013 and here we are today, January 7, 2014, and no coupon and no reimbursement. \r
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Groupon has stated they will try to work with Envoy to get our $25 back. I have spoke to the Envoy management at least four times in the last month - no action or return phone calls as of yet. I have a feeling they think I will forget about this issue....that won't happen.\r
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As for the food and service - average at best! The customer service regarding the Groupon issue - POOR. Milwaukee has some excellent dining options - Envoy is not on that list.
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